BSOD - Not sure of issue, DM log fire attached

ZhadowZ · 22 Jan 2015

I already updated my USB Driver just like 1-2 hours ago as I saw that in that WinDbg.
(Hopefully they are up to date, got them from AMD site)

Asus Charger Utility, I cannot seem to find in my Programs, is that Asus SmartDoctor?

Already removed a list of programs, Daemon, Bit, and about 12 others. Just to clean things up.

Will run that test as soon as possible. But I do not have a CD burner.
And "Pen drive" ? I have an External 250GB HD will that work?

Edit: I will download the stuff on my friends laptop and make a CD. I do not want to have the chance of corrupting my External plus thats what my Backup is on.

Golden · 22 Jan 2015

ZhadowZ said:

Asus Charger Utility, I cannot seem to find in my Programs, is that Asus SmartDoctor?

Could be - a safe bet is to uninstall all the ASUS application software.

ZhadowZ · 22 Jan 2015

I am not able to get a Long Test to complete. The farthest I was able to get it to go was 50% and then it stops and near the top of the screen I get some like Green over black text that looks like error codes. (Will try to upload a picture from my phone to PC after work).

I was able to complete a short test and it passed.

Golden · 22 Jan 2015

Take s photo of the Long Test results and upload here so we can confirm it.

ZhadowZ · 22 Jan 2015

I uploaded an attachment of a photo.

My phone is horrible, but look near the top at the Green text or black background.

That happened at about 25% so I reset my PC and then it happened again at about 50%.

So I ran a Short Test and it passed. But have not tried another hard test because I don't want to keep reseting my PC during it if its not good on my PC.

ZhadowZ · 23 Jan 2015

Have not had a BSOD in the last 24 hours but something weird did occur.

I was playing Hearthstone (Very low end game) and watching Netflix.

And the game/netflix started turning weird colors, green, purple, etc. And finally crashed.
It popped up and said a Crash Report had been added to XXX.

Here is a the folder it created in a WinRar.

I have been planning on buying a new GPU, should I wait to buy one and get this problem fixed first? Could it be a GPU problem? I had people telling me it could be my PSU (but I highly doubt it is)

Golden · 23 Jan 2015

Code:

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Fri Jan 23 22:36:48.000 2015 (UTC + 10:30)
System Uptime: not available
Process Uptime: 0 days 0:00:04.000
................................................................
.........................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(56c.588): Integer divide-by-zero - code c0000094 (first/second chance not available)
eax=00000000 ebx=1cb221b0 ecx=00000008 edx=00000000 esi=1cb22170 edi=002f3b88
eip=77c00c42 esp=002f3848 ebp=002f3858 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
ntdll!NtGetContextThread+0x12:
77c00c42 83c404          add     esp,4
0:000> .ecxr
Unable to load image C:\Program Files (x86)\Hearthstone\Hearthstone.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Hearthstone.exe
*** ERROR: Module load completed but symbols could not be loaded for Hearthstone.exe
eax=00000000 ebx=00000000 ecx=00000008 edx=00000000 esi=03686be8 edi=00000007
eip=0187aab5 esp=002f91c0 ebp=002f91e0 iopl=0         nv up ei ng nz ac pe cy
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010297
Hearthstone+0x58aab5:
0187aab5 f7fb            idiv    eax,ebx

Try reinstalling Hearthstone.

ZhadowZ · 23 Jan 2015

Okay I will. Was still weird because I had to restart my PC because after that happened nothing would load.

But what do I do about the Seatools Hard Test issue? Do I try to run it again and hope it doesnt freeze/stop?

And is it safe for me to order my GTX 970/i7

ZhadowZ · 24 Jan 2015

Hard Test stopped again, 43%.

I cannot seem to get it to finish. I started it and left for dinner and came home to it froze on 43 with the same problem as posted in the picture above.

Golden · 24 Jan 2015

Sorry, the text isn't clear enough to make out. I'll get someone else to have a look, but in the menatime please back up any user files on that disk just in case.