Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - Not sure of issue, DM log fire attached

18 Jan 2015   #1
ZhadowZ

Windows 7 64bit
 
 
BSOD - Not sure of issue, DM log fire attached

I am not 100% what is causing my issues, I am pretty sure it is my very bad used GPU that is doing it.
It happens randomally during gaming (Not even intensive gaming). Watching Netflix. Playing Solitaire.

Never happens on a shut down, or restart, or just when doing nothing. Its usually when something visual happens.

Hopefully I get an answer soon, I plan on purchasing the 960 this week if it comes out and then very very soon as well upgrading to the i7 (If needed). So I want to fix this issue before doing all of that.


My System SpecsSystem Spec
.
18 Jan 2015   #2
ZhadowZ

Windows 7 64bit
 
 

By the way, this has been happening for like 6 months. Just randomly started happening.
My System SpecsSystem Spec
19 Jan 2015   #3
ZhadowZ

Windows 7 64bit
 
 

So I am running AVG Tune Up and AVG 1 Click Maintanance because I trust AVG.
And about to run MalwareBytes.

And it said one of my devices was not up to date.
What the heck is this.

Edit: I got this removed, AVG, and Malwarebytes were not finding or fixing it, I had to run computer in Safe Mode and use something called Junkware Removal Tool was suggested to me on TomHardware.
Originally I tried to run JRT and my PC crashed, I BSOD during the process. So I opened in Safe Mode and ran it and it was removed.

I am wondering and hoping that this was my BSOD issue and now I have resolved it!
My System SpecsSystem Spec
.

19 Jan 2015   #4
ZhadowZ

Windows 7 64bit
 
 

Anyone? I notice other threads are being looked at but this one is near the bottom now.
My System SpecsSystem Spec
19 Jan 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Are BSOD experts are very busy.

I did notice this from you post #2
Quote:
By the way, this has been happening for like 6 months
Now your in a hurry.

I'm not a BSOD expert so I don't analyze logs.

I did notice this from post #3. I do not recommend using them or any other Tuneup program.
Windows 7 does not want or need tuneup programs.

Quote:
So I am running AVG Tune Up and AVG 1 Click Maintanance because I trust AVG.
I wouldn't worry a bunch about what post get answered before yours. It's not like they cut ahead of you in the school lunch line.

When the proper member sees your post and has the time you will get taken care of.
Bear in mind that all helping members donate their time and expertise. Our help is free.
My System SpecsSystem Spec
21 Jan 2015   #6
ZhadowZ

Windows 7 64bit
 
 

I have 2 dumpfiles that popped up for WinDbg
--------------------------------------------------------------------------

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\011915-22838-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03065000 PsLoadedModuleList = 0xfffff800`032a86d0
Debug session time: Mon Jan 19 01:49:24.138 2015 (UTC - 6:00)
System Uptime: 0 days 0:08:51.652
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffff8b491773, 1, fffff880012ab832, 5}


Could not read faulting driver name
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCreate+210b )

Followup: MachineOwner
---------


--------------------------------------------------------------------------------------



Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\012015-29406-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03007000 PsLoadedModuleList = 0xfffff800`0324a6d0
Debug session time: Tue Jan 20 12:33:00.586 2015 (UTC - 6:00)
System Uptime: 0 days 0:05:53.115
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {ffffffff8948104a, 2, 0, fffff880040a5ede}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
Probably caused by : hardware ( usbfilter+1bf5 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
22 Jan 2015   #7
ZhadowZ

Windows 7 64bit
 
 

Edited. Added 2 WinDbg logs ^
My System SpecsSystem Spec
22 Jan 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
22 Jan 2015   #9
ZhadowZ

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My first post had one already uploaded.
But I just ran it again, and here is a fresh one.
My System SpecsSystem Spec
22 Jan 2015   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Many of your chipset and OEM drivers haven't been updated and appear to be date around 2010 - you need to methodically update all your chipset and device drivers.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {ffffffff8948104a, 2, 0, fffff880040a5ede}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
Probably caused by : hardware ( usbfilter+1bf5 )

Followup: MachineOwner
---------

2: kd> lmvm usbfilter
start             end                 module name
fffff880`06fe3000 fffff880`06ff2000   usbfilter T (no symbols)           
    Loaded symbol image file: usbfilter.sys
    Image path: \SystemRoot\system32\DRIVERS\usbfilter.sys
    Image name: usbfilter.sys
    Timestamp:        Wed Dec 15 21:04:49 2010 (4D0899C9)
    CheckSum:         00015056
    ImageSize:        0000F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the AMD USB filter drivers - see link below:
Driver Reference Table

Code:
fffff880`0b707148  00000000`4944494f
fffff880`0b707150  fffffa80`0923e100
fffff880`0b707158  fffff880`00e155f7Unable to load image \SystemRoot\system32\DRIVERS\AiChargerPlus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiChargerPlus.sys
*** ERROR: Module load completed but symbols could not be loaded for AiChargerPlus.sys
 AiChargerPlus+0x5f7
fffff880`0b707160  fffffa80`08b73450
fffff880`0b707168  fffffa80`07103010
.
.
fffff880`00e15000 fffff880`00e16e00   AiChargerPlus T (no symbols)           
    Loaded symbol image file: AiChargerPlus.sys
    Image path: \SystemRoot\system32\DRIVERS\AiChargerPlus.sys
    Image name: AiChargerPlus.sys
    Timestamp:        Mon Nov 08 17:18:26 2010 (4CD79D3A)
    CheckSum:         00005A96
    ImageSize:        00001E00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall the ASUS Charger utility....early versions were a well-known cause of BSOD's.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffff8b491773, 1, fffff880012ab832, 5}


Could not read faulting driver name
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCreate+210b )

Followup: MachineOwner
---------
Check your hard disk for mechanical errors by running the LONG test using the DOS version of SeaTools:
SeaTools for DOS and Windows - How to Use

Recommendations:
1. Uninstall that AVG crap if you haven't already - all they produce now is bloated rubbish that stuff's systems up. They have't produced anything good in the last 5 years.
2. Replace MaCrappy with MSE - MSE never BSOD's, and having MaCrappy installed is worse than having a virus
3. Uninstall Daemon Tools Lite - its a well known cause of BSOD's
My System SpecsSystem Spec
Reply

 BSOD - Not sure of issue, DM log fire attached




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
OneDrive: Now available for Kindle Fire and Fire phone
Source: OneDrive on all of your devices. Now available for Kindle Fire and Fire phone
News
BSOD while playing Mount and Blade with Fire and Sword
May anyone please tell me why I get a BlueScreen. This is what the computer showed me on reboot - Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 18441 Additional information about the problem: BCCode: 116 BCP1: FFFFFA8004096440
BSOD Help and Support
Help, I'm taking heavy fire from BSOD's
As thread name says, I'm under heavy fire from BSOD's. The error messages appear to be random, as they change around a lot. I installed the OS about 1 month ago, and things have been bad ever since. I am running Windows 7 professional, x64, retailed version. These are my system specs: ...
BSOD Help and Support
Windows 7 BSOD Issue, .dmp attached
Ever since I installed Windows 7 64 Bit Professional my computer has randomly shut down but its always right after sleep/hibernate mode. The Event viewer gave me this message: Log Name: System Source: BugCheck Event ID: 1001 Level: Error OpCode: Info Logged: 1/9/2010 3:01:44 PM Task...
BSOD Help and Support
Fire fox issue
Hi i have been using firefox for a few months now. I have noticed it does nto work properly. When i say this i mean when i close down firefox and load it back up i always have to go in task manager and end the process. This gets highley annoying. Another issue which i have encounted is when i...
Browsers & Mail
Fire Fox 3.5 issue
I ahd the same problem with FF 3.10 Had hoped they would iron this out. Problem-Help-update is grayed out. There must be a way around this issue by now. I've posted in the Mozilla forums but no one seems to know there. All say try running in Admin mode. Well that does not work and even if it did...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App