Random Multiple BSOD


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    Random Multiple BSOD


    Hello,

    I am seeking assistance with an issue which started at the start of this year. I have been experiencing random BSOD crashes while gaming, browsing the internet, doing work on MS Word and a range of other situations. I have tried to keep track of the crash codes, some of which are posted below, and have run "DM Log Collector". I initially assumed it was overheating due to the 30+ degree days, but this doesn't appear to be the case. Any assistance would be greatly appreciated.

    Crash 1: 3.1.2015

    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8800F2F583B
    BCP3: FFFFF880023B2228
    BCP4: FFFFF880023B1A80

    Crash 2: 18.1.2015

    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8800F30683B
    BCP3: FFFFF880023B2228
    BCP4: FFFFF880023B1A80

    Since these 2 crashes, the frequency has increased. Last night I had 2 crashes while this morning I have had another 3. I have attached the DM Log.

    The last time I experienced these crashes was shortly after the computer was delivered. The graphiccs card was faulty and was replaced. However, that was close to a year ago and I have not had issues since.

    Thank you
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Hi There,

    Both of your dumps are flagging your graphics driver,

    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff8800f30b83b, fffff88003775228, fffff88003774a80}
    
    Probably caused by : atikmdag.sys ( atikmdag+c483b )
    
    Followup: MachineOwner
    Which is about a year old,

    Code:
     Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Jan 31 12:24:44 2014 (52EC068C)
        CheckSum:         00D501B6
        ImageSize:        00DA1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try updating that driver,

    Desktop

    Hopefully that solves it for you.
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thank you - I will update now. Seems the auto-update feature doesn't work or I have it set up incorrectly.

    Appreciate the help. Thanks!
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    You're welcome, that's probably a good thing to not auto update anyway, at most I would only want it to notify and you can decide if it's necessary.
      My Computer


  5. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Thanks for the advice - I shall set that up now. Updated and seems to be running ok. Will let you know if I have any more issues. Thank you very much!
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    You're welcome, let us know how it goes.
      My Computer


  7. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Hello!

    Just wanted to give a huge thanks! No issues since. All working well.

    Thanks heaps
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #8

    Hello!

    Thanks for posting back, glad to hear things are going well.

    You're welcome! :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:59.
Find Us