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Windows 7: BSOD while playing NBA 2k14. 0x00000116, atikmpag.sys

19 Jan 2015   #1
Lazar341

Windows 7 Home Premium 32 bit.
 
 
BSOD while playing NBA 2k14. 0x00000116, atikmpag.sys

While playing NBA 2k14 screen freezes and then my PC restarts. It says that i have problems with
STOP: 0x00000116 and atikmpag.sys . I have already updated ATI driver and got newest version. It works fine in starting menu of the game,and everything is working fine until i play season game.


My System SpecsSystem Spec
.
20 Jan 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, Lazar341 I will try to help with your problem, if I can. As you already know your problem is with the video card drivers

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 85a69510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 92e0886e, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.
Code:
atikmpag
start    end        module name
92e01000 92e4d000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Mon Apr 29 21:47:51 2013 (517F30D7)
    CheckSum:         000546A3
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
First I would like you to do something very important for me. We need as much detail as possible as we have to look up certain components, the details help us do that. Please fill out your system specs and include the PSU and CPU cooler as well, please.
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

I realize you said you have already reinstalled the video card driver, if you would please do it again the way I am going to show you so as to not have any left over drivers.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.
My System SpecsSystem Spec
20 Jan 2015   #3
Lazar341

Windows 7 Home Premium 32 bit.
 
 

I launch AMD Catalyst Video Driver and go custom. Then message apeares " Aplication Install; install package failure" what should i do?
My System SpecsSystem Spec
.

20 Jan 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


I'm at a loss to tell you without knowing what hardware you are dealing with. If you have to, install everything, but it should not work that way.
My System SpecsSystem Spec
25 Feb 2015   #5
Lazar341

Windows 7 Home Premium 32 bit.
 
 

Sorry for late reply,here's my specs :

OS
Windows 7 Home Premium 32 bit.
CPU
Pentium(R) Dual-Core CPU E5700 @ 3.00GHz
Motherboard
Gigabyte Technology Co., Ltd. 945PL-S3P
Memory
3.00 GB
Graphics Card(s)
ATI Radeon HD 2600 PRO
Sound Card
(1) Realtek High Definition Audio (2) High Definition Audi
My System SpecsSystem Spec
25 Feb 2015   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Just install it however you can. There are just several things in the complete install you don't need. But, install it the best way you can.
My System SpecsSystem Spec
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 BSOD while playing NBA 2k14. 0x00000116, atikmpag.sys




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