BSOD while internet surfing


  1. Posts : 2
    windows 7 ultimate 32bit
       #1

    BSOD while internet surfing


    Please help me.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    So vital info are missing in the uploaded zip. Go to Blue Screen of Death (BSOD) Posting Instructions for once again, and do both the options.

    The full set is very required to determine the source of the issue.
      My Computer


  3. Posts : 2
    windows 7 ultimate 32bit
    Thread Starter
       #3

    here are the dump files. sorry for the delay
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Fine this time, lokraj.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.17273.x86fre.win7_gdr.130318-1532

    Let us know the result after installing SP1. Additional steps may be needed depending on the situation.
    _________________________________
    Code:
    BugCheck 4A, {830abc3c, 2, 0, 0}
    
    Probably caused by : ntkrpamp.exe ( nt!NtDeviceIoControlFile+0 )
    
    Followup: MachineOwner
    ---------
      My Computer


 

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