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Windows 7: BSOD on business computer, error 0x0000009f

21 Jan 2015   #1
cbenner33

Windows 7
 
 
BSOD on business computer, error 0x0000009f

Can somebody please analyze my dmp files and tell me whats crashing the computer? It may have something to do with the print drivers because the user has random issues printing.

I already see that ntoskrnl.exe, but I can't pinpoint the actual cause.

Thanks


My System SpecsSystem Spec
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21 Jan 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
My System SpecsSystem Spec
21 Jan 2015   #3
cbenner33

Windows 7
 
 

Thanks ARC I have replaced the original file with the generated file using the tool.
My System SpecsSystem Spec
.

21 Jan 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
Code:
OS Name    Microsoft Windows 7 Professional
Version    6.1.7600 Build 7600

Also update the driver to the printer/scanner that you use.

Let us know the results.
_____________________________
Code:
BugCheck 9F, {3, fffffa8007c92a00, fffff80000b9c518, fffffa80059463e0}

Probably caused by : usbccgp.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD on business computer, error 0x0000009f




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