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Windows 7: Blue screen :( please help (log attached)

24 Jan 2015   #21
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Are you using some download manager of sorts? What browser are you using?

You should be seeing this:

Attachment 347484


My System SpecsSystem Spec
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24 Jan 2015   #22
John12

Windows 7 Home Premium 64 Bit
 
 

using google chrome to download and no download manager.
My System SpecsSystem Spec
24 Jan 2015   #23
John12

Windows 7 Home Premium 64 Bit
 
 

yes that's exactly what i'm doing in your screenshots. It appears in that box and I run it.
My System SpecsSystem Spec
.

24 Jan 2015   #24
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you download it to a different location on the disk, then run it from within Windows Explorer by right-clicking on it and choosing 'Run as Administrator'.
My System SpecsSystem Spec
24 Jan 2015   #25
John12

Windows 7 Home Premium 64 Bit
 
 

Re-downloaded it and saved it to SkyDrive then right click and ran as admin, same error.

Screenshot: http://i.imgur.com/BwNcni7.png
My System SpecsSystem Spec
24 Jan 2015   #26
John12

Windows 7 Home Premium 64 Bit
 
 

I got it working by downloading it from here
Download Microsoft Security Essentials from Official Microsoft Download Center

ENUS\amd64\MSEInstall.exe
My System SpecsSystem Spec
24 Jan 2015   #27
John12

Windows 7 Home Premium 64 Bit
 
 

I uninstalled Avast and installed Microsft Security ESsential successfully. Is Avast better than MSE?
My System SpecsSystem Spec
24 Jan 2015   #28
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

MSE never BSOD's, whereas Avast does on some systems. Once your system is stable, you can try different antivirus products if you like.

Personally, I use MSE and Malwarebytes. Asking which AV is better, opens a can of worms as everyone has their own opinions, and it becomes like a religious debate. use what works best for you.
My System SpecsSystem Spec
24 Jan 2015   #29
John12

Windows 7 Home Premium 64 Bit
 
 

okay sounds good I have malwarebytes paid version as well. I've been using it for 2 years. Plus I also paid for super antisypware.
My System SpecsSystem Spec
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 Blue screen :( please help (log attached)




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