NT Kernal and System BSOD help


  1. Posts : 4
    Windows 7 64 bit
       #1

    NT Kernal and System BSOD help


    An importent note: I'm legally blind and use a screen reader. It's a lot harder to troubleshoot when you can't read anything anymore, so please bare with me.

    A few weeks ago I noticed some odd flashing single squares randomly popping up on my monitor. Also had some distorted sound. Sort of like a computer's sound when it crashes, almost stuttering. I did a clean install of the drivers and the flashing didn't seem to happen again.

    The sound issue did persist though. I then tried to wake my computer from sleep mode, and it started spinning up before crashing. It then tried to boot up twice more and failed. I turned off the power, and it booted up after trying twice. When it came up it was fairly sluggish, and was only connected to a local network. My girlfriend looked up an odd error she saw when it booted up, which told her to turn off overclocking for my CPU. Once she changed the setting, it booted up.

    Now I still have the sound issue seemingly randomly. My screen reader starts to stutter like it's going to crash. When it gets like this everything seems to be running slowly. Control Panel will take minutes to open if it opens at all. When it seemingly locked up I did CTRL+ALT+DEL which seemingly did nothing for awhile until the screen went black. Lasted for a minute or two before it blue screened.

    There was a kernal power failure error in the System logs, so I cleaned out my system with air.


    Everything seemed to be running okay for awhile. I set my virus scan to run a full scan last night, and woke up to find "Windows has recovered from an unexpected shutdown.". I've found it like that several times now. Just a few moments ago GeForce Experience was updating the video drivers. It started to stutter again before crashing to a BSOD.



    Any ideas Not sure if I did the attachment right.?

    Attachment 347591
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hello and welcome to the forum.

    Please carry out the steps below:

    McAfee is known to cause blue screens. Please remove it as a testing purpose. Are you using Norton as well? If so, please uninstall too.

    Revo Uninstaller:

    Use Revo Uninstaller to uninstall stubborn software.



    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

    Also uninstall your existing Antivirus software before you install MSE.

    Good and Free system security combination.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



     Clean boot


    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:

    Make scans with the following:

    Kaspersky TDSSKiller

    ESET online scanner:

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

     Hard Drive Diagnostics


    • Double click and open my computer.
    • Right click on desired drive and hit properties.
    • Click on tools tab and Check now.


    Read complete instructions on the tutorial: Disk Check

    Other Tests:
     



      My Computer


  3. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #3

    I did a clean install of Nvidia's drivers and it seemed to run fine for a few days. While it was running fine I did SFC which came up fine. Ran the online virus scan which only found some sort of search bar for IE that was catagorized as an unwanted program. Also setup chkdsk to run when I next rebooted.

    I woke up today to find the computer completely off. CHK disk ran when it came back on.

    Looking like a hardware issue, just not sure where to begin.
      My Computer


  4. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #4

    Left for a halfhour Came back to Kernal data inpage error bluescreen.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    what about the hard drive test?
      My Computer


  6. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #6

    From what I could tell, no errors were found. Is there a way to view the results in an event log? The scan certainly didn't take very long. I'm thinking it wasn't the thorough version. I havesetup chkdsk /r /f to run on restart, as well as Mem Diag.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Run the long generic test using Seatools for DOS?

    Make a camera snap of the next BSOD screen.
      My Computer


 

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