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Windows 7: Frequent Daily BSODS. Multiple Errors. Please Help.

27 Jan 2015   #1
tycischke

Windows 7 64 bit
 
 
Frequent Daily BSODS. Multiple Errors. Please Help.

I have been getting blue screens for months now. I believe they started infrequently and now they happen every few minutes or few hours. They seem to be very random, and can happen while I'm gaming, idling at desktop, doing homework, or anything else.

I have attached a dmlog that I just created, however, my computer hasn't been producing dump files since November. I am sure that my settings are correct, and have attempted many guides to have them created again, but nothing seems to work.

Here are the things I have already tried to remedy my crashed:
Fresh install of windows on both my ssd and hdd run one at a time.
MemTest ran for hours and 7 cycles and returned no errors.
I have tried multiple versions of graphics drivers.
I updated my BIOS and am pretty sure it is currently the most recent version.
I've uninstalled and updated many drivers, but never really had one in particular that I thought could be the cause
I have tried driver verifier, and this did seem to change my crashes. Instead of a blue screen, the pixels on my screen would all seperately change different colors and my computer would become unresponsive.

Since I am not sure the dump files will provide much insight, I've taken a list of all the errors the blue screens indicate for the past few days:
STOP: 0x7E dxgmms1.sys
STOP: 0x3B Npfs.sys
STOP: 0x7F System_Service_Exception
STOP: 0x1E
STOP: 0x19 Bad_Pool_Header
STOP: 0xD1 Driver_IRQL_NOT_LESS_OR_EQUAL Netio.sys


Any help or guidance is greatly appreciated.


My System SpecsSystem Spec
.
28 Jan 2015   #2
tycischke

Windows 7 64 bit
 
 

Since I'm not sure about my minidumps being created here is a screenshot of the latest bsod from five minutes ago. The 0x3b error seems to be the most common lately.

I'm editing this with more information. I'm not sure if it helps or is related, but here is a screenshot of my device manager. There is one that comes up with the yellow exclamation. I double clicked it and left it's information in the screenshot.
My System SpecsSystem Spec
29 Jan 2015   #3
tycischke

Windows 7 64 bit
 
 

I just ran MemTest and did a FurMark test, both seem to have passed perfectly fine.
My System SpecsSystem Spec
.

29 Jan 2015   #4
tycischke

Windows 7 64 bit
 
 

I apologize for all of the posts, any other blue screens updates I will just edit to this post, but I thought this deserved its own reply.
I ran driver verifier and it came back with the attached blue screen every time on startup. I have read that this is related to Daemon Tools. I did have daemon tools installed on my computer at one point. I removed it with add or remove programs, and I think I may have even done a new install of windows since then.
My System SpecsSystem Spec
31 Jan 2015   #5
tycischke

Windows 7 64 bit
 
 

I think I've solved the dtsoftbus01.sys problem by simply deleting all the dtsoftbus01 files from my computer. However, the issues aren't over. I am still getting a bsod of STOP: 0x3B. When I turn on driver verifier, instead of going to a blue screen, my screen glitches out and my computer stops responding, this is shown in the attached image. Still no dump files being created.
My System SpecsSystem Spec
31 Jan 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yes - Daemon Tools is a frequent and recurring cause of BSOD's. That was the correct action to remove it.

The latest photo points to a display driver issue, or the card is overheating.

Lets get the latest info please:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
31 Jan 2015   #7
tycischke

Windows 7 64 bit
 
 

Here is a dmlog that I just took. My GPU idles at around 45 C when the crashes are occurring. A few days ago I deleted all AMD software and then installed Catalyst 14.9.
My System SpecsSystem Spec
31 Jan 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Event[51964]:
  Log Name: System
  Source: Service Control Manager
  Date: 2015-01-31T18:30:06.122
  Event ID: 7026
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Tyler-PC
  Description: 
The following boot-start or system-start driver(s) failed to load: 
dtsoftbus01
I'm not sure how you removed Daemon Tools - it sounded like you just deleted the dtsoftbus01 files - so you may have some remnants of it lying around muddying the waters. Try using Revo Uninstaller to serach for remnants of Daemon Tools and clean them out.

The latest .dmp files are from November 2014, so it would appear the latest .dmp files are not being saved. Follow this:

1. Configure Windows to create minidumps:
Dump Files - Configure Windows to Create on BSOD

2. Set the paging file on C: to be the same size as the physically installed RAM:
Virtual Memory Paging File - Change

3. Set the Windows Error Reporting service to MANUAL:
Services - Start or Disable



4. Test to see that dump files are created:
- Open Windows Task Manager
- Navigate to the Processes tab
- Right-click on explorer.exe, and click Create Dump File



- Note the location of the saved file



- Check that location and confirm that explorer.dmp exists



Now run Driver Verifier as follows:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
31 Jan 2015   #9
tycischke

Windows 7 64 bit
 
 

I installed Revo Uninstaller and searched Daemon and it came up with nothing. I used the evidence remover on my drive but I don't know if that will do much. When I removed Daemon tools, I used the add or remove programs, but the dtsoftbus.sys files were still there, so I just deleted those manually. That leads me to believe that it's likely everything form Daemon tools is not entirely gone.

I have done step 1 for the minidump directions already. For step 2 what should I set the initial value at? I have 8GB of Ram, and the automatic paging file size says it is at 8159 MB.

The Windows Error Reporting service is set to Manual. It doesn't say that it is started though.
My System SpecsSystem Spec
31 Jan 2015   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Is the pagefile also on C:? If so, thats all OK. Run Driver Verifier now. Lets see.
My System SpecsSystem Spec
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 Frequent Daily BSODS. Multiple Errors. Please Help.




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