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Windows 7: BSOD while connected to SonicWALL VPN - Only while on wireless

28 Jan 2015   #1
dgibson

Windows 7 Professional x64
 
 
BSOD while connected to SonicWALL VPN - Only while on wireless

Good afternoon!

I've suddenly been getting BSODs every time I run my SonicWALL VPN client while I'm connected via wireless. I reformatted and did a clean install only to have the same results. My DM log is attached.

I've tried reformatting, installing the latest SonicWALL client, installing the latest network drivers from the support.dell.com site, flashing the BIOS, latest chipset, ran a hardware diagnostic through the boot menu and that came back clean.

That's all I can think of at the moment. I'm at a loss. Any help would be appreciated! I'm tired of having to be tied to a cable while I'm working at home.

Thanks!


My System SpecsSystem Spec
.
30 Jan 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.

Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\L9092-Wed_01_28_2015_161334_32\012715-10686-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03009000 PsLoadedModuleList = 0xfffff800`0324c890
Debug session time: Wed Jan 28 01:42:11.323 2015 (UTC + 6:00)
System Uptime: 0 days 0:07:58.119
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffff8000320f670, 0, 0}

*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )

Followup: Pool_corruption
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff8000320f670, the pool entry being checked.
Arg3: 0000000000000000, the read back flink freelist value (should be the same as 2).
Arg4: 0000000000000000, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre

LAST_CONTROL_TRANSFER:  from fffff800031b14b3 to fffff8000307fe80

STACK_TEXT:  
fffff880`033698e8 fffff800`031b14b3 : 00000000`00000019 00000000`00000003 fffff800`0320f670 00000000`00000000 : nt!KeBugCheckEx
fffff880`033698f0 fffff880`016eb86c : fffffa80`00000000 fffff880`03369a30 00000000`00000001 00000000`00000000 : nt!ExDeferredFreePool+0xa53
fffff880`033699e0 fffff880`044fc2c7 : 00000000`00000144 fffff800`03203780 00000000`00000008 fffff800`0309a468 : ndis!NdisAllocateMemoryWithTag+0x1c
fffff880`03369a10 00000000`00000144 : fffff800`03203780 00000000`00000008 fffff800`0309a468 fffffa80`1b69284a : dne64x+0x192c7
fffff880`03369a18 fffff800`03203780 : 00000000`00000008 fffff800`0309a468 fffffa80`1b69284a 00000000`00000000 : 0x144
fffff880`03369a20 00000000`00000008 : fffff800`0309a468 fffffa80`1b69284a 00000000`00000000 fffffa80`1b692858 : nt!IopMdlLookasideList
fffff880`03369a28 fffff800`0309a468 : fffffa80`1b69284a 00000000`00000000 fffffa80`1b692858 fffff880`044f96e1 : 0x8
fffff880`03369a30 fffff880`016ebb77 : fffffa80`1e59f680 fffff880`0b573c7e fffff880`03369b02 fffff880`0b5698c1 : nt!IoAllocateMdl+0x108
fffff880`03369a80 fffff880`044fbe2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!NdisAllocatePacket+0x67
fffff880`03369b00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dne64x+0x18e2a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeferredFreePool+a53
fffff800`031b14b3 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeferredFreePool+a53

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  6.1.7601.18700

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53

BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x19_3_nt!exdeferredfreepool+a53

FAILURE_ID_HASH:  {dfbdc8e1-ed53-6f10-9f53-216c75bb0283}

Followup: Pool_corruption
---------

6: kd> lmvm dne64x
start             end                 module name
fffff880`044e3000 fffff880`0450f000   dne64x   T (no symbols)           
    Loaded symbol image file: dne64x.sys
    Image path: \SystemRoot\system32\DRIVERS\dne64x.sys
    Image name: dne64x.sys
    Timestamp:        Tue Nov 11 07:01:24 2008 (4918D964)
    CheckSum:         000359DA
    ImageSize:        0002C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver as it is outdated. Link Driver Reference Table

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.



 Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:
 

My System SpecsSystem Spec
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 BSOD while connected to SonicWALL VPN - Only while on wireless




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