BSOD while shutting down


  1. Posts : 87
    Linux Lite
       #1

    BSOD while shutting down


    It takes a long time to shut down my PC until it shows BSOD, tried defrag HDD, scanned with Malwarebytes but no threats found, checked for disk error but no errors found, still no luck!
    It was shut down normally yesterday, any help? thanks in advanced!
      My Computers


  2. Posts : 87
    Linux Lite
    Thread Starter
       #2

    still waiting
      My Computers


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    f23948 said:
    still waiting
    And you'll keep waiting since you didn't bother reading the large block of text at the top of the page when you started your thread. BSOD's cannot be analysed until we have some information to work with.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.



    4. Complete system details:
    System Info - See Your System Specs
      My Computer


  4. Posts : 87
    Linux Lite
    Thread Starter
       #4

    Golden said:
    f23948 said:
    still waiting
    And you'll keep waiting since you didn't bother reading the large block of text at the top of the page when you started your thread. BSOD's cannot be analysed until we have some information to work with.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.



    4. Complete system details:
    System Info - See Your System Specs
    at BIOS settings screen, i have ran the hard disk self test and it was failed, it needs a new hard disk, thanks for reply
      My Computers


 

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