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Windows 7: BSOD error code 0xFFFFF8000388579F

31 Jan 2015   #1
Nerd

Windows 7 Ultimate x64 (6.1, Build 7600)
 
 
BSOD error code 0xFFFFF8000388579F

Hello

Before I explain my issue I have downgraded my OS from Windows 8.1 to Windows 7 Ultimate 64 bit for work purposes.Now after I did, I downloaded drivers and installed them all but I'm not sure whether they're compatible with my OS or not though.Later, Windows crashed and showed me BSOD error for 4 times and it is the same error every time it didn't change.I have used WhoCrashed tool to debug myself and here are some details :


System Information (local)
computer name: NERD-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
Hardware: HP 15 Notebook PC, Hewlett-Packard, 218F
CPU: GenuineIntel Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4188385280 total



Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 2/1/2015 12:21:04 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\013115-38485-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
Bugcheck code: 0xA (0x0, 0x2, 0x0, 0xFFFFF8000388579F)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


So any type of help posted will be much appreciated.I've attached the dump files.Thanks



My System SpecsSystem Spec
.
31 Jan 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello Nerd, I'll try to help. All of your dump files name your graphics driver. I would try to update it from HP. I'm not sure why you don't know which operating system they are for. The drivers usually state that, and installing a drive made for another OS can cause a BSOD.
My System SpecsSystem Spec
01 Feb 2015   #3
Nerd

Windows 7 Ultimate x64 (6.1, Build 7600)
 
 

Hello essenbe and thanks for your reply.When I first downgraded from Windows 8.1 to Windows 7 Ultimate Edition I didn't download all the drivers and I thought that everything is going to be fine but now after BSOD problem and your helpful solution I'll always take drivers installation into consideration so I'm very thankful to you, sir
My System SpecsSystem Spec
.

01 Feb 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You're very welcome. Get them installed and let us know how it goes.
My System SpecsSystem Spec
01 Feb 2015   #5
Nerd

Windows 7 Ultimate x64 (6.1, Build 7600)
 
 

Everything went fine now I updated most of important drivers and if any error occurred I will post back here but hopefully nothing wrong will happen.
My System SpecsSystem Spec
01 Feb 2015   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, let us know. But, I would make sure all of them are updated.
My System SpecsSystem Spec
01 Feb 2015   #7
Nerd

Windows 7 Ultimate x64 (6.1, Build 7600)
 
 

I've checked all the drivers using HP Assistant tool then I used HP Download Manager to download & install drivers and only the updated versions.
My System SpecsSystem Spec
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 BSOD error code 0xFFFFF8000388579F




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