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Windows 7: Random BSOD, Ram passed memory test

01 Feb 2015   #1
PaperTiger

Windows 7 Premium 32bit
 
 
Random BSOD, Ram passed memory test

First thing I did was Test my memory, then I reseated it and tested it again, no issues found.

I have had previous issues with my GPU driver not responding, I hope that it is the GPU because I planned to replace it anyway.

Four crashes twice while the computer was in sleep mode and the other times while I was using it. Blue screen pops up and computer restarts.

Sorry I didn't copy and info from the notification after restart.
I did however upload the files via SF Diagnostic tool.

I hope it is something like a driver or something I can replace cause I can afford another computer.

I you need any other info just ask I hope I can help you help me.

Thank you


My System SpecsSystem Spec
.
02 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by PaperTiger View Post

I hope it is something like a driver or something I can replace cause I can afford another computer.
Haha ... same here.

Go to Support | Dell US ... search for any possible driver update for your DW1525 (802.11n) WLAN PCIe Card. Apply the update.

Let us know for any further BSOD.
___________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4, 2, 0, 980c03d2}

Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athr.sys
*** ERROR: Module load completed but symbols could not be loaded for athr.sys
Probably caused by : athr.sys ( athr+bc3d2 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 980c03d2, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 833a484c
Unable to read MiSystemVaType memory at 83383f00
 00000004 

CURRENT_IRQL:  2

FAULTING_IP: 
athr+bc3d2
980c03d2 83780401        cmp     dword ptr [eax+4],1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

TRAP_FRAME:  833629e4 -- (.trap 0xffffffff833629e4)
ErrCode = 00000000
eax=00000000 ebx=870ec490 ecx=87366020 edx=00000000 esi=8704d0e0 edi=8334bce6
eip=980c03d2 esp=83362a58 ebp=83362a64 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
athr+0xbc3d2:
980c03d2 83780401        cmp     dword ptr [eax+4],1  ds:0023:00000004=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 980c03d2 to 8327bb7f

STACK_TEXT:  
833629e4 980c03d2 badb0d00 00000000 000099b4 nt!KiTrap0E+0x1b3
WARNING: Stack unwind information not available. Following frames may be wrong.
83362a64 980848b8 87366020 87339000 00000001 athr+0xbc3d2
83362adc 9808744a 87337020 8733a46c 83362b08 athr+0x808b8
83362aec 98043af2 00000000 8733a46c 00000000 athr+0x8344a
83362b08 8c2f16f2 00000000 8733a46c 00000000 athr+0x3faf2
83362b38 832b4639 870ec4c8 000ec490 b51eae95 ndis!ndisMTimerObjectDpc+0xbc
83362b7c 832b45dd 83365d20 83362ca8 00000001 nt!KiProcessTimerDpcTable+0x50
83362c68 832b449a 83365d20 83362ca8 00000000 nt!KiProcessExpiredTimerList+0x101
83362cdc 832b262e 000d7eb0 85ef5030 8336f380 nt!KiTimerExpiration+0x25c
83362d20 832b2458 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
83362d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_IP: 
athr+bc3d2
980c03d2 83780401        cmp     dword ptr [eax+4],1

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  athr+bc3d2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: athr

IMAGE_NAME:  athr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ae25cc1

FAILURE_BUCKET_ID:  0xD1_athr+bc3d2

BUCKET_ID:  0xD1_athr+bc3d2

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xd1_athr+bc3d2

FAILURE_ID_HASH:  {38dee476-bd3b-00ed-d4fa-a781c787a256}

Followup: MachineOwner
---------

0: kd> lmvm athr
start    end        module name
98004000 98131000   athr     T (no symbols)           
    Loaded symbol image file: athr.sys
    Image path: \SystemRoot\system32\DRIVERS\athr.sys
    Image name: athr.sys
    Timestamp:        Sat Oct 24 07:17:45 2009 (4AE25CC1)
    CheckSum:         0012D65A
    ImageSize:        0012D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
02 Feb 2015   #3
PaperTiger

Windows 7 Premium 32bit
 
 

I was hoping that was it but I searched for drivers in device manager and Dell's website both said it was up to date. I ran the Dell diagnostic and the only issue it for was I didn't have enough Dell Brand software. So it made me install diagnostic tools and what not, nothing relate to this problem I don't think.

I have only been using the card for about two months but all the crashes have been in the past week, with no software or hardware changes (other than windows updates) before two months ago. Due to that my brother suspects RAM even after the tests passed.

Thank you for help thus far I did in fact reseat my WLAN card when I reseated my RAM, no blue screen yet That would be nice if that was it.
My System SpecsSystem Spec
.

02 Feb 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Dell must have drivers later of 2009 as yours. And they have. Dont take any utility but search using your computers model number.

We will want to know the situation after updating the driver.
My System SpecsSystem Spec
02 Feb 2015   #5
PaperTiger

Windows 7 Premium 32bit
 
 

Okay, Sorry I search independently and found a newer driver.

I will update the thread if I continue to have Blue screens

Thanks alot
My System SpecsSystem Spec
03 Feb 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Ok, let us know how it goes.

If needed, we may try to search the driver from the chip maker (athr) itself.
My System SpecsSystem Spec
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 Random BSOD, Ram passed memory test




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