Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD After cold boot

01 Feb 2015   #1
DougG

Windows 7 Home Premium 64 bit
 
 
BSOD After cold boot

Hi,
I've been getting intermittent BSODs, typically after a cold boot or after wake-up from hibernation.
Reboot after BSOD (start Windows normally) is typically successful.

Thanks,
DougG


My System SpecsSystem Spec
.
02 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So apparently you are having this issue over years.

Some HP bloatware are causing the issue, as the crash dumps report. It is called the HP Mobile Data Protection System Disk Filter.
Code:
hpdskflt    HP Filter    c:\windows\system32\drivers\hpdskflt.sys    Kernel Driver    Yes    Boot    Running    OK    Normal    No    Yes
I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
Quote:
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
Let us know how it went.
____________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa81081b8380, 0, fffff8000348ae90, 5}

*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys

Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hpdskflt.sys ( hpdskflt+14c2 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa81081b8380, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8000348ae90, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036bf100
GetUlongFromAddress: unable to read from fffff800036bf1c0
 fffffa81081b8380 Nonpaged pool

FAULTING_IP: 
nt!RtlCompareMemory+80
fffff800`0348ae90 f3a6            repe cmps byte ptr [rsi],byte ptr [rdi]

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

TRAP_FRAME:  fffff88003daf360 -- (.trap 0xfffff88003daf360)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000005
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000348ae90 rsp=fffff88003daf4f8 rbp=fffffa8004aee9d0
 r8=0000000000000005  r9=0000000000000030 r10=fffff88003b63ac0
r11=fffffa8007f77220 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!RtlCompareMemory+0x80:
fffff800`0348ae90 f3a6            repe cmps byte ptr [rsi],byte ptr [rdi]
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003504603 to fffff80003488e80

STACK_TEXT:  
fffff880`03daf1f8 fffff800`03504603 : 00000000`00000050 fffffa81`081b8380 00000000`00000000 fffff880`03daf360 : nt!KeBugCheckEx
fffff880`03daf200 fffff800`03486fae : 00000000`00000000 fffffa81`081b8380 fffffa80`0917da00 fffffa80`081b8900 : nt! ?? ::FNODOBFM::`string'+0x43801
fffff880`03daf360 fffff800`0348ae90 : fffffa80`07f9b210 fffffa80`08049a20 fffff880`024294c2 fffffa80`04aee9d0 : nt!KiPageFault+0x16e
fffff880`03daf4f8 fffff880`024294c2 : fffffa80`04aee9d0 00000000`00000000 fffffa80`07f9b210 00000000`00000000 : nt!RtlCompareMemory+0x80
fffff880`03daf510 fffffa80`04aee9d0 : 00000000`00000000 fffffa80`07f9b210 00000000`00000000 00000002`00000002 : hpdskflt+0x14c2
fffff880`03daf518 00000000`00000000 : fffffa80`07f9b210 00000000`00000000 00000002`00000002 ffffffff`80000888 : 0xfffffa80`04aee9d0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
hpdskflt+14c2
fffff880`024294c2 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  hpdskflt+14c2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hpdskflt

IMAGE_NAME:  hpdskflt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dcd7ca6

FAILURE_BUCKET_ID:  X64_0x50_hpdskflt+14c2

BUCKET_ID:  X64_0x50_hpdskflt+14c2

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x50_hpdskflt+14c2

FAILURE_ID_HASH:  {d99630a2-e4c1-470d-f44b-2bd2d5b0a531}

Followup: MachineOwner
---------

2: kd> lmvm hpdskflt
start             end                 module name
fffff880`02428000 fffff880`02432000   hpdskflt T (no symbols)           
    Loaded symbol image file: hpdskflt.sys
    Image path: \SystemRoot\system32\DRIVERS\hpdskflt.sys
    Image name: hpdskflt.sys
    Timestamp:        Sat May 14 00:17:02 2011 (4DCD7CA6)
    CheckSum:         0000E6A7
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
Reply

 BSOD After cold boot




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random Freezing/BSOD, Boot Disk Failure, OK Cold Boot then Repeat
Yesterday Windows Explorer began to stop responding fairly frequently, but would restart itself without issue and continue to run fine. Today, Windows now freezes completely every 45ish minutes - usually a random program stops responding followed by everything, the mouse gets stuck,...
BSOD Help and Support
Cold Boot BSOD....I believe...
I've been getting a weird BSOD everytime I cold boot in the morning. However, unlike the other cold boot BSOD's I've read about on the site, my comp doesn't blue screen until after i've passed the loading screen, and I log into my desktop. It's really weird, but I always have enough time to log...
BSOD Help and Support
BSOD KSOD No Boot Win7 64bit Cold Boot
I'm at my wits end... The problem: First installed Windows 7 Proff 64-bit on this machine last monday after installing updates / drivers etc I began to recieve intermitent BSODs then began the trouble shooting. Tested memory with memtest86+ passed manually set voltages / timings ran...
BSOD Help and Support
Cold Boot BSOD
BSOD on startup after 8 hours or so of being off overnight. Occurs everyday. Ran memtest+86 & passed 7 loops.. I remove a ram stick & replace it for the BSODs to go away and windows to startup, continues to run fine all day. Ran through windbg but I don't really know what I'm looking at. ...
BSOD Help and Support
Sometimes BSOD - Cold boot
Hi Guys, 3 weeks ago I upgraded my Vista ultimate x64 to Windows 7 ultimate 64. And now I have a strange problem. Sometimes when I start the computer (cold boot) I get an BSOD with CNG.sys It keeps remaining everytime I reboot. When I start the recovery option and let the system restore the...
BSOD Help and Support
BSOD on cold Boot
I am getting a BSOD almost like clockwork on every cold boot where the computer has been turned off overnight. It NEVER bsod's once booted or if I restart while the computer has already been on. Once it bsod's I simply turn the power point off and back on and it boots fine every single time. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App