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Windows 7: Random BSOD multiple times, most recent 0x00000038

10 Feb 2015   #11
80Clubman

Windows 7 Professional 64bit
 
 

Another crash today. Everything but antivirus is turned off in start-up section of msconfig except for Microsoft security essentials. Here is the error code and dump files. 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF80002F16F98, 0xFFFFF880031D2888, 0xFFFFF880031D20E0)

Are we to the point of doing a new windows install?


My System SpecsSystem Spec
.
10 Feb 2015   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

How about run Seatools for Dos first. Run the short and the long tests. SeaTools for DOS and Windows - How to Use

If you haven't done it already, open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Let me know how that goes and I would like to try one other thing, before a clean install. Also, keep track of your CPU temps.
My System SpecsSystem Spec
10 Feb 2015   #13
80Clubman

Windows 7 Professional 64bit
 
 

What does sea tools look for in the drive? Will it be able to detect anything from a SSD? Just curious I am working on downloading and creating a bootable USB now. Currently the CPU temp is at 27C the motherboard is running the same.
My System SpecsSystem Spec
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10 Feb 2015   #14
80Clubman

Windows 7 Professional 64bit
 
 

Also I ran sfc /scannow two days ago with no errors. I will run again.
My System SpecsSystem Spec
10 Feb 2015   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Probably not necessary for the sfc if you ran it 2 days ago. Seatools checks the drive for defects. I don't think it's necessary on an SSD. They write data different anyway. Just make sure you have the latest firmware for it.
My System SpecsSystem Spec
11 Feb 2015   #16
80Clubman

Windows 7 Professional 64bit
 
 

Firmware is up to date. What is our one last thing to try?
My System SpecsSystem Spec
11 Feb 2015   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Lets run Driver Verifier. Sort the drivers by provider, then select all drivers not provided by Microsoft. Your computer will seem a little slow and sluggish. That is normal, Run it for 24 hours of actual use, nit just idling. We are hoping it will BSOD and we can catch the bad driver in the dump file. This will tell you how. But, be sure to create a restore point first before doing anything.

warning   Warning
Be sure to create a System Restore point before proceeding further System Restore Point - Create


Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
information   Information

What is Driver Verifier:
It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


What you will notice:
It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
warning   Warning

Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


Tip   Tip




Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
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 Random BSOD multiple times, most recent 0x00000038




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