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Windows 7: memory dump

05 Nov 2009   #1
khairi90

windows 7 pro 32 bit
 
 
memory dump

please check for me what actually happened.....this is the third time i face this problem.


My System SpecsSystem Spec
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05 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by khairi90 View Post
please check for me what actually happened.....this is the third time i face this problem.
K

the probable cause of this crash was the NETw5s32.sys file corrupting memory. That file is part of your network driver.

I suggest

Updating the network driver
Dunning a system file check to verify your system files
to run that type cmd in search>right click and run as admin>SFC /SCANNOW
let us know the results
Also I would download and run a memory diagnostic like memtestx86. Overnight if poswsible.

Hope this helpa and let us know if you need any help with this


Ken J
My System SpecsSystem Spec
05 Nov 2009   #3
torrentg

7600.20510 x86
 
 

NETw5s32.sys

Get that off the machine. Delete it. It's at C:\Windows\system32\DRIVERS\NETw5s32.sys

It might be a driver for wireless adapter but I can't find any info on it. Probably malware.

After, scan with full scan using Malwarebytes.

If it is a driver for wireless adapter, get a newer/better version.
My System SpecsSystem Spec
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05 Nov 2009   #4
khairi90

windows 7 pro 32 bit
 
 

the scan shows this message : "windows resource protection did not find any integrity violation"....
My System SpecsSystem Spec
05 Nov 2009   #5
torrentg

7600.20510 x86
 
 

Yeah then it's probably a driver and not malicious. Update it if you can, from manufacturer of wireless adapter's website.

I've seen this crash in quite a few different dumps from different users. Not particular to you.
My System SpecsSystem Spec
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