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Windows 7: BSOD probably due to one/some/all Firefox/Flash Player/Laptop Speakers

03 Feb 2015   #1
SKG

Microsoft Windows 7 Professional 32 bit
 
 
BSOD probably due to one/some/all Firefox/Flash Player/Laptop Speakers

Hi! This is the second time i got a BSOD in the past week. The first time was when i was listening to some music on Youtube (browser: Firefox) and there were other work-related programs running as well. My laptop speakers aren't great and sometimes, when i play them at full volume, the sound gets stuck at one point and the computer hangs. So that's what happened the first time and i thought they were due to my speakers, as it has happened before. This time was a similar situation, apart from the fact that i still hadn't started working yet, so Firefox was the only program running (apart from background ones like CCleaner, MS Security Essentials, etc.). I was listening to music and browsing, but had stopped the music as i was on the phone. So there was no speaker output, yet first FF hanged (though there were not many active tabs) and then i got a BSOD. So to me, Firefox and Flash Player is the common element, but i am not sure. Please see if you can help out. Laptop: Sony VAIO VGN-CS35GN (more than 5 years old, so out-of-warranty). Thanks SKG.


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03 Feb 2015   #2
SKG

Microsoft Windows 7 Professional 32 bit
 
 

I am also not being able to upload the log files generated, as when i click on the attachment icon ('clip') or the manage attachments button, nothing happens!
My System SpecsSystem Spec
03 Feb 2015   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

What add-ons are you using with Firefox? Many add-ons just as Ghostery for example screw with the behaviour of websites.

Remove all add-ons and test.
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03 Feb 2015   #4
SKG

Microsoft Windows 7 Professional 32 bit
 
 

AdBlock Plus is the only one which is enabled. FlashBlock is disabled.
My System SpecsSystem Spec
03 Feb 2015   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Remove all add-ons and test.
My System SpecsSystem Spec
03 Feb 2015   #6
SKG

Microsoft Windows 7 Professional 32 bit
 
 

I am trying right now... listening to music on Youtube at full volume with all add-ons disabled. I will see if situation is replicated. But how do i attach the log files? The entire toolbar is not working, not even the icons to bold, italicize or underline.
My System SpecsSystem Spec
03 Feb 2015   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The toolbar doesn't work because of the add-ons! Remoce add-ons then try use the toolbar!
My System SpecsSystem Spec
03 Feb 2015   #8
SKG

Microsoft Windows 7 Professional 32 bit
 
 

i said i've already disabled the only addon that was enabled. even then the toolbar doesn't work.
My System SpecsSystem Spec
03 Feb 2015   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

No one else has the same problem you do. Try a different browser.
My System SpecsSystem Spec
03 Feb 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

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 BSOD probably due to one/some/all Firefox/Flash Player/Laptop Speakers




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