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Windows 7: Random BSOD on Asus Laptop, The bugcheck was: 0x00000050

11 Feb 2015   #11
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
fffff880`02ffb9f8  00000000`00000000
fffff880`02ffba00  fffff6fc`00116268
fffff880`02ffba08  fffff880`0491e576Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0xd7576
fffff880`02ffba10  ffff0800`00000011
fffff880`02ffba18  00000000`00000000
fffff880`02ffba20  fffff6fb`7dbf0000
.
fffff880`04847000 fffff880`04fb0ea0   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Sat Nov 07 10:22:47 2009 (4AF4B6CF)
    CheckSum:         0076D3CB
    ImageSize:        00769EA0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the outdated Intel video driver:
https://downloadcenter.intel.com/Default.aspx

Now run Windows Update - install all updates, including any optional ones.


My System SpecsSystem Spec
.
11 Feb 2015   #12
gchaimovitz

Windows 7 Professional x64
 
 

Thanks, I'll give that a try. Hopefully I can get in long enough to do it
My System SpecsSystem Spec
11 Feb 2015   #13
gchaimovitz

Windows 7 Professional x64
 
 

Ok, started in safe mode, removed driver and rebooted. Windows detected and installed driver for generic vga adapter. Went on to Intel site and downloaded driver update. It found video driver, tried to install and got bsod driver IRQL not less or equal. TCPip.sys. Pulling out my hair!!
My System SpecsSystem Spec
.

12 Feb 2015   #14
gchaimovitz

Windows 7 Professional x64
 
 

Was able to get in, run Intel updates, get all windows updates. Been using laptop for about an hour now and just got bsod again. IRQL not less or equal. Rebooted and started windows normally and received driver IRQL not less or equal referencing ataport.sys.
My System SpecsSystem Spec
12 Feb 2015   #15
gchaimovitz

Windows 7 Professional x64
 
 

Just restarted, windows loaded and I got another bsod system service exception referrencing win32k.sys and the speakers are making a buzzing noise
My System SpecsSystem Spec
14 Feb 2015   #16
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Zip file.....I can't do anything without a fresh zip file.
My System SpecsSystem Spec
16 Feb 2015   #17
gchaimovitz

Windows 7 Professional x64
 
 

New SF logs. Been running OK the last couple of days, got about an hours use with no issues. Just got another BSOD. Thanks for the help
My System SpecsSystem Spec
Reply

 Random BSOD on Asus Laptop, The bugcheck was: 0x00000050




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