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Windows 7: Random BSOD's While Idle/While in-game ntoskrnl.exe76e80

06 Feb 2015   #1
Vitality

windows 7 Ultimate 64 Bit
 
 

Hi i have these random Blue Screens and i have the Dump files information here in attachments i cannot figure this out, thx in advance.

Noticed i should add this so here it is.


My System SpecsSystem Spec
.
07 Feb 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\VITALITY-PC-vr_06-02-2015_151059,58\020615-44335-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`0360f000 PsLoadedModuleList = 0xfffff800`03852890
Debug session time: Fri Feb  6 18:38:49.178 2015 (UTC + 6:00)
System Uptime: 0 days 1:54:22.380
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007f7c6a0, fffffa8007f7c980, fffff8000398a500}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:
 

My System SpecsSystem Spec
07 Feb 2015   #3
Vitality

windows 7 Ultimate 64 Bit
 
 

Thx for your fast reply, ive ran Disk Check and there were no problems.
Ive tested my HDD with SeaTools and this came up :

Short Drive Self Test - FAIL
SMART Check - PASS
Short Generic Check - PASS
Long Generic Check - PASS

Ive been to WesterDigital website and downloaded their tool, WD Data Lifeguard Diagnostics.
the data of this is in the screenshot in attachments along with CrystalDisk data.
My System SpecsSystem Spec
.

07 Feb 2015   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How old is the hard drive.
My System SpecsSystem Spec
07 Feb 2015   #5
Vitality

windows 7 Ultimate 64 Bit
 
 

About a year old same as the rest of the system.
My System SpecsSystem Spec
08 Feb 2015   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Follow this.

Quote   Quote: Originally Posted by Arc View Post
The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


Now click the apply button, and notice that the caution is gone.
My System SpecsSystem Spec
08 Feb 2015   #7
Vitality

windows 7 Ultimate 64 Bit
 
 

Ive done as you said and the value changed from warning to good, did this resovle my problem ? was this the cause ?
My System SpecsSystem Spec
09 Feb 2015   #8
Vitality

windows 7 Ultimate 64 Bit
 
 

PC seemed fine, but it crashed again by Ntoskrnl.exe and all the crashes are related to ntoskrnl.exe -_-

Really this is ridiculous.
My System SpecsSystem Spec
09 Feb 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You don't need assistance - merely a clean and legal install
00426-OEM-8992662-00173
The installed Key is for an ASUS computer.
The motherboard is an MSI

COUNTERFEIT!
My System SpecsSystem Spec
10 Feb 2015   #10
Vitality

windows 7 Ultimate 64 Bit
 
 

ah that's easy to fix, thx for the info and btw i love counterfeit

I did need assistance, you helped me !

And btw it's custom build .
My System SpecsSystem Spec
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 Random BSOD's While Idle/While in-game ntoskrnl.exe76e80




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