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Windows 7: BSOD at random times, often at startup.

06 Feb 2015   #1
frogsatdesk

Windows 7 Home Premium
 
 
BSOD at random times, often at startup.

Hope you guys can help me this issue has been plaguing me for a month now, recently the crashes became less frequent but its starting to happen quite often again. Any help you can offer would be EXTREMELY appreciated.


My System SpecsSystem Spec
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06 Feb 2015   #2
frogsatdesk

Windows 7 Home Premium
 
 

Can somebody please help me? This is the third thread I've asked for help and received none At this point all I can do is either contact MS support for $200, take it back to the people who built my PC a few years ago for about the same amount of money, or try to cleanly install Windows 7 (which I have no ****ing clue how to do, don't have OS discs, etc.) PLEASE.
My System SpecsSystem Spec
06 Feb 2015   #3
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

Sorry about that, unfortunately threads slip by sometimes,

Looks like your video driver is getting flagged as the cause,

Code:
BugCheck 116, {fffffa800b6884e0, fffff88004fbedc0, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7a2dc0 )

Followup: MachineOwner
And as it's up to date,

Code:
Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jan 09 14:22:06 2015 (54B0548E)
    CheckSum:         009D73FA
    ImageSize:        00A0E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I notice all the ones from Dec until now are the same 116's (Video Driver related) you can try using a driver from before that to see if it helps.

One before the 344.65 version since that was flagged in the first 116 crash.

This is a good resource,

NVIDIA Drivers - Avoid Problems

Your previous ones were hardware 124's, did you change something to remedy those?

If not, it's possible they may all be pointing to your Graphics card as the problem but you can try the driver first.
My System SpecsSystem Spec
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07 Feb 2015   #4
frogsatdesk

Windows 7 Home Premium
 
 

Thanks Derek I'm doing another complete removal of everything Nvidia and going to download some drivers pre-344! Will keep you posted!
My System SpecsSystem Spec
07 Feb 2015   #5
frogsatdesk

Windows 7 Home Premium
 
 

Wanted to post a quick update! So last night following your advice I completely removed all the drivers, and installed an older one where the system worked fine from almost a year ago. Upon rebooting the resolution was 800*600, first time it did that even after 'deleting' all the drivers before. Hopefully that indicates it was completely fresh! I had another crash a few minutes after installing the older driver.

I had forgotten to go into my recycling bin and deleting the older driver folders (as per the instructions in the link you provided me), so I did that following the first crash and my computer worked well for an hour or two before I went to bed. Was that a fluke or is it possible that merely having those files in the recycling bin was still causing system instability?


edit: also with the bugcheck 124's I don't believe I had made any changes when those were occurring. To be honest I had a few BSODs in December but they were so rare I didn't give them much thought.
My System SpecsSystem Spec
07 Feb 2015   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by frogsatdesk View Post
Was that a fluke or is it possible that merely having those files in the recycling bin was still causing system instability?

It's possible, I've seen stranger things.
My System SpecsSystem Spec
08 Feb 2015   #7
frogsatdesk

Windows 7 Home Premium
 
 

Well the crashes have become less frequent since I removed the drivers and downloaded an old one, but I was just hit with another Posting to log to see if its the same issue, thank you again for your help it means a ton to me! I promise if I get this resolved I will post on this thread what fixed it in case anyone else is suffering from something similar.
My System SpecsSystem Spec
09 Feb 2015   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

There are no new dumps in there, the latest one is from Jan 25 of this year.
My System SpecsSystem Spec
10 Feb 2015   #9
frogsatdesk

Windows 7 Home Premium
 
 

I'm not sure why it didn't collect the latest dump, had another crash this morning and ran the Log Collector. I went through the zip before attaching it and same deal, no logs from FEB. Any idea why its no longer collecting them when it crashes?

Ran Furmark for a couple minutes, let the GPU temp climb up to 75C before I turned off the test. Had a steady 50+ fps, about 88% power usage, and no shut down or crash. When I am playing my games there are no weird graphical errors, no slowdown or odd colors. Is this an indication that the card itself is fine and that the problem lies somewhere in the software?

So frustrating!!! Haha.
My System SpecsSystem Spec
10 Feb 2015   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

I don't know why it would stop creating dumps, and it sounds like the card passed. Did you run out of drivers to try?

Here's a couple tutorials for testing and diagnosing,

Graphics Card Problems - Diagnose

Stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
My System SpecsSystem Spec
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 BSOD at random times, often at startup.




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