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Windows 7: I *think* it's BSOD

07 Feb 2015   #1
A5G Reaper

Window7 Ultimate x32
 
 
I *think* it's BSOD

The laptop just blacked out for a couple of seconds before restarting, prompting the usual "start windows normally?" option whenever this happens. After it starts up the "windows have recovered from unexpected error" will list bluescreen as the problem .Occurs at random, usually once every few days most of the times when I'm browsing with chrome and rarely when I'm navigating my folders. Never happen when gaming, if that means anything.

Attached the whatever thingy the instruction here told me to put.


My System SpecsSystem Spec
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07 Feb 2015   #2
A5G Reaper

Window7 Ultimate x32
 
 

Anyone pls?
My System SpecsSystem Spec
07 Feb 2015   #3
derekimo

Microsoft Community Contributor Award Recipient

 
 

Looks like your AV, McAfee causing it,

Code:
Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
 mfehidk+0x67898
For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.
My System SpecsSystem Spec
.

08 Feb 2015   #4
A5G Reaper

Window7 Ultimate x32
 
 

Thanks a lot! I'll bump this if it's not fixed for some reason, but that's one big if.
My System SpecsSystem Spec
12 Feb 2015   #5
A5G Reaper

Window7 Ultimate x32
 
 

It happened again D: Was selecting something from my sticky note, it went black when I clicked "copy". Attached the log.
My System SpecsSystem Spec
12 Feb 2015   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

The cause of this one was Daemon tools,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
 dtsoftbus01+0x33b4e
That's a well known trouble maker, uninstall it and see how it goes,

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
My System SpecsSystem Spec
12 Feb 2015   #7
A5G Reaper

Window7 Ultimate x32
 
 

Oh my, the first time daemon tool mess me up in years .-. uninstalled, lets see how this goes.
My System SpecsSystem Spec
18 Feb 2015   #8
A5G Reaper

Window7 Ultimate x32
 
 

This is getting so repetitive, is there something in my windows that cause programs to go haywire? .-. Crashed three days ago.
My System SpecsSystem Spec
20 Feb 2015   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

There's not much info in your latest dump, I just noticed that you don't have SP1 installed and only five updates,

Code:
Host Name:                 ADMIN-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          admin
Registered Organization:   
Product ID:                00426-OEM-8992662-00400
Original Install Date:     20/08/2014, 10:10:52
System Boot Time:          12/02/2015, 16:03:57
System Manufacturer:       Dell Inc.
System Model:              Inspiron 5437
System Type:               X86-based PC
You need to update windows completely.
My System SpecsSystem Spec
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 I *think* it's BSOD




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