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Windows 7: Increasingly frequent BSODs Kernal_data_inpage issue

08 Feb 2015   #1
Curiosity

Windows 7 64 bit
 
 
Increasingly frequent BSODs Kernal_data_inpage issue

Around summer last year I installed a new hard drive, and shortly afterwards I found that every time I got into mid/late game Civilization V my pc would crash. I found that my cpu was overheating and so I got better cooling and now my temperatures are all fine. Before I got the cooling I found the game would work if I shut off all background tasks. The Bsods persisted, however, and each time they occured my new HDD would disconnect and I'd have to fiddle with the internal wiring to get it to connect again (although nothing ever actually seemed to actually unplug).

A few weeks ago I discovered my original hdd was getting bad sectors and so I moved windows over onto my second HDD and put it in the slot the original, functional hdd was always in with connections to the motherboard and the space on the internal rack (it was a bit cramped beneath with my graphics card).

For ages the only program which would cause this was Civilization V (and Beyond Earth), however recently it has occurred with WoW and CS once I've been playing them for a while. I left memtest to run overnight and after many passes it had found no errors, and chkdsk never came up with anything (until one hdd started getting bad sectors).

If anyone can help it would be much appreciated.


My System SpecsSystem Spec
.
08 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you post it following the Blue Screen of Death (BSOD) Posting Instructions ?
My System SpecsSystem Spec
08 Feb 2015   #3
Curiosity

Windows 7 64 bit
 
 

I attached the file was there anything else I missed off that because that is all I can see from it.

Thanks
My System SpecsSystem Spec
.

08 Feb 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Still some files are missing. So the risk of not having a proper analysis is upto you only.

Anyway, test your HDD using Data Lifeguard Diagnostic for Windows. Take both the short test and the extended test. Let us know the results.
_____________________________________________
Code:
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3685 errors : !cdfs (fffff880087e9000-fffff880087e9fff)
My System SpecsSystem Spec
08 Feb 2015   #5
Curiosity

Windows 7 64 bit
 
 

Both tests came through with a pass.

What information was missing? I ran the program and posted what it gave but if there is more I should give I'll happily provide it.

Thanks for the help
My System SpecsSystem Spec
09 Feb 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, nice to know that both the disc checks have passed.

If is BSODs again, follow both the options of the BSOD posting information and upload both the zips.
My System SpecsSystem Spec
09 Feb 2015   #7
Curiosity

Windows 7 64 bit
 
 

It crashed again today. I have attached a zip of the debug file and the zip archive the program creates to this post.

Sorry about missing out the second one the first time; I thought the files contained were the same.

Thanks
My System SpecsSystem Spec
09 Feb 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

There is some serious HDD issue.
Code:
DISK_HARDWARE_ERROR: There was error with disk hardware
Code:
3569 errors : !Ntfs (fffff88001b07000-fffff88001b07fff)
If the HDD tests really passed, the next thing that should go is Acronis. Uninstall it, at least as a test. See how it goes.

Not directly related with the issue, but you have 25 startup entries which is a pure example of bad computing. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
My System SpecsSystem Spec
09 Feb 2015   #9
Curiosity

Windows 7 64 bit
 
 

I've done all that. Shall I wait to see if it happens again now?
My System SpecsSystem Spec
09 Feb 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

After taking an action, we need to wait to see if it was able to add something positive to the situation.
My System SpecsSystem Spec
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 Increasingly frequent BSODs Kernal_data_inpage issue




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