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Windows 7: Windows 7 updating AMD Driver BSOD

08 Feb 2015   #1
anondite

Windows 7 Home Premium 64 bit
 
 
Windows 7 updating AMD Driver BSOD

Ever since I got the computer I have been unable to use any driver besides the one that came with my graphics card (AMD HD Radeon 6950) and I'd like to resolve this because I am unable to play many games that I want to play due to driver requirements.
It happens when updating my drivers with or without the automated application AMD provides.

I am willing to provide any information that could be of help


My System SpecsSystem Spec
.
08 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

While installing the AMD driver, install the display driver only, not the audio driver and the other things. See how it goes.
Code:
..................................................
*** WARNING: Unable to verify timestamp for AtihdW76.sys
*** ERROR: Module load completed but symbols could not be loaded for AtihdW76.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8801839184e, fffff880031927e8, fffff88003192040}

Probably caused by : AtihdW76.sys ( AtihdW76+484e )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8801839184e, The address that the exception occurred at
Arg3: fffff880031927e8, Exception Record Address
Arg4: fffff88003192040, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
AtihdW76+484e
fffff880`1839184e 4c8b99f8000000  mov     r11,qword ptr [rcx+0F8h]

EXCEPTION_RECORD:  fffff880031927e8 -- (.exr 0xfffff880031927e8)
ExceptionAddress: fffff8801839184e (AtihdW76+0x000000000000484e)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000000f8
Attempt to read from address 00000000000000f8

CONTEXT:  fffff88003192040 -- (.cxr 0xfffff88003192040;r)
rax=0000000000000000 rbx=fffffa8007e67210 rcx=0000000000000000
rdx=fffff88003192aa0 rsi=fffffa80071b4c00 rdi=fffffa800799a860
rip=fffff8801839184e rsp=fffff88003192a20 rbp=0000000000000000
 r8=fffffa8007e67328  r9=0000000000000000 r10=0000000000000000
r11=fffff88003192a60 r12=fffffa80090f0250 r13=0000000000000070
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
AtihdW76+0x484e:
fffff880`1839184e 4c8b99f8000000  mov     r11,qword ptr [rcx+0F8h] ds:002b:00000000`000000f8=????????????????
Last set context:
rax=0000000000000000 rbx=fffffa8007e67210 rcx=0000000000000000
rdx=fffff88003192aa0 rsi=fffffa80071b4c00 rdi=fffffa800799a860
rip=fffff8801839184e rsp=fffff88003192a20 rbp=0000000000000000
 r8=fffffa8007e67328  r9=0000000000000000 r10=0000000000000000
r11=fffff88003192a60 r12=fffffa80090f0250 r13=0000000000000070
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
AtihdW76+0x484e:
fffff880`1839184e 4c8b99f8000000  mov     r11,qword ptr [rcx+0F8h] ds:002b:00000000`000000f8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000000f8

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c80e8
GetUlongFromAddress: unable to read from fffff800030c8198
 00000000000000f8 Nonpaged pool

FOLLOWUP_IP: 
AtihdW76+484e
fffff880`1839184e 4c8b99f8000000  mov     r11,qword ptr [rcx+0F8h]

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8801839184e

STACK_TEXT:  
fffff880`03192a20 00000000`00000000 : fffff880`18397230 00000000`00000000 fffffa80`07e67328 fffffa80`07e67340 : AtihdW76+0x484e


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  AtihdW76+484e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AtihdW76

IMAGE_NAME:  AtihdW76.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53a63ff9

STACK_COMMAND:  .cxr 0xfffff88003192040 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_AtihdW76+484e

BUCKET_ID:  X64_0x7E_AtihdW76+484e

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_atihdw76+484e

FAILURE_ID_HASH:  {fea45265-745a-842e-ecda-965fe3bd0b19}

Followup: MachineOwner
---------

2: kd> lmvm AtihdW76
start             end                 module name
fffff880`1838d000 fffff880`183a8000   AtihdW76 T (no symbols)           
    Loaded symbol image file: AtihdW76.sys
    Image path: \SystemRoot\system32\drivers\AtihdW76.sys
    Image name: AtihdW76.sys
    Timestamp:        Sun Jun 22 08:01:21 2014 (53A63FF9)
    CheckSum:         0001FA84
    ImageSize:        0001B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 Windows 7 updating AMD Driver BSOD




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