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Windows 7: BSOD playing CS:GO

08 Feb 2015   #1
Newtorfer

Windows 7 Home Premium x64
 
 
BSOD playing CS:GO

Yesterday, I was playing Counter Strike: Global Offensive as I regularly do. I was in the middle of a Matchmaking match when my computer blue screened for the first time ever, even after overclocking. I don't remember the error message, but it had hardware in it. Note, I have my RAM, GPU, and CPU all overclocked, but stable after hours of stress testing. I will be testing Memtest later tonight. What's the issue here?


My System SpecsSystem Spec
.
10 Feb 2015   #2
Newtorfer

Windows 7 Home Premium x64
 
 

bump
My System SpecsSystem Spec
12 Feb 2015   #3
Newtorfer

Windows 7 Home Premium x64
 
 

help?
My System SpecsSystem Spec
.

14 Feb 2015   #4
Newtorfer

Windows 7 Home Premium x64
 
 

memtest showed no errors, still wondering why it bsod'd
My System SpecsSystem Spec
14 Feb 2015   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff880009f6b70, 0, 0}

Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
    x86 Processors
        If the processor has ONLY MCE feature available (For example Intel
        Pentium), the parameters are:
        1 - Low  32 bits of P5_MC_TYPE MSR
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of P5_MC_ADDR MSR
        4 - Low  32 bits of P5_MC_ADDR MSR
        If the processor also has MCA feature available (For example Intel
        Pentium Pro), the parameters are:
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
        1 - Bugcheck Type
            1 - MCA_ASSERT
            2 - MCA_GET_STATEINFO
                SAL returned an error for SAL_GET_STATEINFO while processing MCA.
            3 - MCA_CLEAR_STATEINFO
                SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
            4 - MCA_FATAL
                FW reported a fatal MCA.
            5 - MCA_NONFATAL
                SAL reported a recoverable MCA and we don't support currently
                support recovery or SAL generated an MCA and then couldn't
                produce an error record.
            0xB - INIT_ASSERT
            0xC - INIT_GET_STATEINFO
                  SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
            0xD - INIT_CLEAR_STATEINFO
                  SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
            0xE - INIT_FATAL
                  Not used.
        2 - Address of log
        3 - Size of log
        4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: fffff880009f6b70
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------
What did you use to check the stability of the overclock? Which components are overclocked?
My System SpecsSystem Spec
15 Feb 2015   #6
Newtorfer

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Golden View Post
What did you use to check the stability of the overclock? Which components are overclocked?
I used IntelBurnTest, AIDA64, OCCT, and Prime95 for my RAM/CPU.

I manually overclocked my GPU in MSI Afterburner and stress tested it with Furmark to ensure stability.

Every component is fine from my stress testing, CPU never goes over 65 C and GPU is only 110MHz oc'd on both Memory and Core.
My System SpecsSystem Spec
15 Feb 2015   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Do this please:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
15 Feb 2015   #8
Newtorfer

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode
Hello! I'm talking to you from the realms of Safe Mode + Networking. Windows BSOD'd the second it booted in, saying something along the lines of "Drivers need to be replaced." It's in an endless cycle of BSOD's because of verifer. However, I think we found the problem. Where do I go from here?
My System SpecsSystem Spec
15 Feb 2015   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

In Safe Mode, turn off Driver Verfier. Now reboot back into normal mode, then do the following:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
15 Feb 2015   #10
Newtorfer

Windows 7 Home Premium x64
 
 

Here it is.
My System SpecsSystem Spec
Reply

 BSOD playing CS:GO




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