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Windows 7: BSOD relating to tdtcp.sys and ntoskrnl.exe

10 Feb 2015   #1
aviv18391

Windows 7 Professional x64
 
 
BSOD relating to tdtcp.sys and ntoskrnl.exe

Hi everyone,
My client got a BSOD while reading his outlook emails.
His OS is Windows 7 x64 Pro and he gets this BSOD once to a few times a day.
I've attached his recent dump file as well as the DM Log collector's files.
FYI, Im the system administrator in the company.

Many thanks!


My System SpecsSystem Spec
.
13 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 34, {50853, fffff8800b5b7608, fffff8800b5b6e60, fffff80002ec76b4}

Probably caused by : memory_corruption

Followup: memory_corruption
---------
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
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 BSOD relating to tdtcp.sys and ntoskrnl.exe




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