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Windows 7: Freezing / locking

12 Feb 2015   #1
nfamous209

Windows 7 Ultimate x64
 
 
Freezing / locking

Hey guys and gals. i'm at my wits end w/ this machine. i've been having some weird freezing w/ this thing for about 6 months? I can be in the middle of just browsing or doing school work and just freeze. i go to restart and sometimes it would freeze upon the restart. sometimes i have to push restart button several times to finaly get it to start up because it would freeze and different points in the restart.

Ive since done, RE-install of windows, changed CPU from I7 960 to a 920 cpu, new 256SSD previous was a 128, and just installed different memory "compatible memory" I was on 16gb Corsair dominator, thought that was the issue so i purchased 8gb of compatible Kinston ram.

it seems like a hard ware issue but i'm not sure. just kinda tired of it. cant plan to do anything because of the random freezing. ive contacted windows and they said ram. so i switched to their recomended ram. so now it leaves me to believe its the Mother board unless its a windows problem.

thank you for your help.

my build is
System Model DX58SO2_
Processor Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz, 2794 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB
Nvidia gtx 550

windows 7 64 bit.

thanks again.


My System SpecsSystem Spec
.
13 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
fffff880`03375e08 fffff880`048cb301Unable to load image \??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20150203.001\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
BHDrvx64+0xa1301
Quote:
fffff880`03375650 fffff880`044bb7c0Unable to load image \??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20150211.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
IDSvia64+0x977c0
Quote:
fffff880`03375618 fffff880`042d7ca5Unable to load image \SystemRoot\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
SYMNETS+0x1dca5
Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one. Also, scan the system for possible virus infection with the following programs.
Let us know the results.

There are other failing modules, but it is to look at those again after removing the primary crash causer Norton.
My System SpecsSystem Spec
13 Feb 2015   #3
nfamous209

Windows 7 Ultimate x64
 
 

its been freezing even before i installed the norton, had been using microsoft security essentials before and it was still freezing randomly. but i'll do that. also some windows updates are not installing. get errors all the time on some of them. i'll do the mentioned steps and repost w/ updates. thank you.
My System SpecsSystem Spec
.

13 Feb 2015   #4
nfamous209

Windows 7 Ultimate x64
 
 

ok, ran malware bites, trying to reinstall windows security essentials i had it installed but after i ran Malware bites seems to have messed up the MSE get error code 0x80070643 when trying to reinstall security essentials., ran the other 2 things and fine. still has froze on start up several times and froze during the scan of malware bites.
My System SpecsSystem Spec
14 Feb 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Have you done it as stated in post #2?
Quote:
Also, scan the system for possible virus infection with the following programs.
What are the results?
My System SpecsSystem Spec
14 Feb 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

When you installed Norton it may have turned off the built in Windows 7 firewall.
Make sure the Windows firewall in turned on. Then try to install MSE and update it.

I have never known Malwarebytes to ever stop MSE or damage it.
My System SpecsSystem Spec
16 Feb 2015   #7
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Please attach the TDSSkiller logs (on C:\ - easily identified).

Also, run AdwCleaner by Xplode:
Follow only these steps in the General Changelog Team tutorial:
  1. Download
  2. Scan
  3. Clean
Full tutorial: How to use AdwCleaner version 3.x
Malware is often difficult to erradicate - it is even more difficult if more than one path is taken on different sites.

As you have posted the issue here on SevenForums, also post any logs here on SevenForums - not on the General Changelog Team (GCT) site. SevenForums members might ask you to launch other on-demand scanners that are not familiar to GCT.
Logs can be found in C:\AdwCleaner.

When your system is clean of malware, launch AdwCleaner a final time and click the Uninstall button.
My System SpecsSystem Spec
17 Feb 2015   #8
nfamous209

Windows 7 Ultimate x64
 
 

was unable to run the windows defender offline, it got about 90% then it froze tried multiple times. did run the tdsskiller and found nothing.

just tried installing security essentials and was able to, running a scan now.
My System SpecsSystem Spec
17 Feb 2015   #9
BugMeister

Windows10 Pro - 64Bit vs.10547
 
 

- check all motherboard connections..
- make sure that everything is secure, especially any HD or SATA drives..
My System SpecsSystem Spec
17 Feb 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Did you or did you not check Windows 7 firewall to be on?
My System SpecsSystem Spec
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