Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Black Screen crashing with sound loop

13 Feb 2015   #1
Scotfox

Windows 7 Home Premium (64bit)
 
 
Black Screen crashing with sound loop

Hey everyone, thanks for reading this post.

Ive been having some issues with my pc. My pc is randomly blackscreening with a sound loop of the last heard sound on my pc.
I have no idea what is causing the issue. It occurs fairly randomly. When im idle on the desktop, when im gaming, while im writing essays. Any help would be greatly appreciated.

Specs: Windows 7 64bit
Gtx 670 DirectCU
Asrock extreme 6 z77 motherboard
Ocz 1000w PSU
OCZ 128G Agility 4 SSD
1 TB black WD drive
2TB HDD
i7 3770k


My System SpecsSystem Spec
.
13 Feb 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800d46c430, fffff88000dd367c, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\VirtuWDDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VirtuWDDM.sys
*** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys
Probably caused by : VirtuWDDM.sys ( VirtuWDDM+867c )

Followup: MachineOwner
---------

7: kd> lmvm virtuwddm
start             end                 module name
fffff880`00dcb000 fffff880`00de0000   VirtuWDDM T (no symbols)           
    Loaded symbol image file: VirtuWDDM.sys
    Image path: \SystemRoot\system32\DRIVERS\VirtuWDDM.sys
    Image name: VirtuWDDM.sys
    Timestamp:        Mon Mar 12 19:25:57 2012 (4F5DBA1D)
    CheckSum:         0001A1CA
    ImageSize:        00015000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
VIRTU MVP	c:\program files\lucidlogix technologies\virtu mvp\mvpcontrolpanel.exe /hide	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
The Virtu driver is quite old, but it appears to be the very latest driver developed. At this stage, I recommend uninstalling it and monitoring your system for further BSOD's.
My System SpecsSystem Spec
13 Feb 2015   #3
Scotfox

Windows 7 Home Premium (64bit)
 
 

Thanks for taking the time to answer!

When i try and uninstall the Virtu MVP using control panel i get an error : File "C:\Program Files\Lucidlogix Technologies\ VIRTU MVP\unins000.dat" does not exist. Cannot uninstall.

Maybe im missing something obvious?

Thanks
My System SpecsSystem Spec
.

13 Feb 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You may have to revert to using something like RevoUninstaller. Create a Restore Point before using it.
My System SpecsSystem Spec
13 Feb 2015   #5
Scotfox

Windows 7 Home Premium (64bit)
 
 

Thanks for the quick reply,

Ive installed RevoUninstaller, however Virtu doesnt even appear.
My System SpecsSystem Spec
13 Feb 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Is there a Virtu Uninstall menu under the Windows Start ?
My System SpecsSystem Spec
13 Feb 2015   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please refer to this thread about it....
LucidLogix Help uninstalling/reinstalling! - Asus - Motherboards
My System SpecsSystem Spec
13 Feb 2015   #8
Scotfox

Windows 7 Home Premium (64bit)
 
 

When i type "Virtu", it gives me two options: Virtu MVP Control Panel
Virtu MVP Uninstall (This gives me the same error as before)

Just saw you posted, ill head there now!
My System SpecsSystem Spec
20 Feb 2015   #9
Scotfox

Windows 7 Home Premium (64bit)
 
 

Hello again guys/golden, i managed to disable virtu MVP but i had problems with actually deleting it (using the article above etc). Anyways after disabling Virtu MVP i didnt have a crash for three days. But after that i have began to have random black screens again. I have new .dmp files that i can either upload separately or i could retake the forums diagnoses tool.

Any thoughts would be appreciated. (Also i am out of ideas on how to get rid of Virtu MVP completely)

Cheers guys for any responses.
My System SpecsSystem Spec
22 Feb 2015   #10
Scotfox

Windows 7 Home Premium (64bit)
 
 

*Update i have managed to get rid of VirtuMVP completely. But the crashes persist. I have retaken the forums diagnostic tool. Deleting all of the .dmp files prior to the original crashes with VirtuMVP. It has been attached.
My System SpecsSystem Spec
Reply

 Black Screen crashing with sound loop




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
ASUS Win7Home Reboot loop or black screen. Wont start
Hello, First of all I'd like to apologize for every grammar mistake I will make as english is not my native language. Secondly, I want to assure you that I have read multiple similar topics, which none of helped me or I am just not as technically advanced to handle the vast sea of actions and...
General Discussion
Sleep mode black screen into boot loop. Gigabyte GA-X79-UD3
I got this machine 2 weeks ago with the GA-X79-UD3 (f9 bios). Since day 1 it has had a problem with sleep mode resuming to a unresponsive black screen that then proceeds to go into an endless power cycle that fails to post. The only way to stop it is a hard shut down with the power button....
Performance & Maintenance
Computer crashing: Black screen and looping sound
Hello everyone, I've built my new computer a week ago and I'm having a problem and I need to know ASAP if any part is defective to do a RMA. When I play games, (League of Legends, Cod4,..), my computer randomly crashes on a black screen and a looping bug sound. The monitor says ''Monitor going...
BSOD Help and Support
Black Screen of Death - Complete with brief sound loop
Hi everyone. I've looked around every corner of the internet and seen that many people have had this problem. Unfortunately though I can never find threads with solutions that work. I apologise if this has been asked/answered before but I couldn't find anything so far that's worked for me. ...
BSOD Help and Support
Black screen and system recovery loop
Hello everyone, To be honest I don't know anything about computers. Now that we have that out of the way... Recently, and unexpectedly my computer stopped booting. It would reach the "Windows is starting..." screen, go black, show my mouse, and then load up System Recovery. I let SR run all...
BSOD Help and Support
Windows not starting up-infinite loop and black screen
I have a toshiba satellite laptop modelT135D and it doesn't want to startup I've tried all the options when I pressed F8 and still nothing. When I choose the launch repair option all that shows up is the cursor and a black screen and I left the black screen on for more than an hour and nothing...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App