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Windows 7: Suddenly getting PC crashes and BSODs, error 0x0000001E

14 Feb 2015   #1
Brown195

Windows 7 Home Premium x64
 
 
Suddenly getting PC crashes and BSODs, error 0x0000001E

Hi. I've owned this PC for a few years now, it's done me really well. I'm not the most tech savvy person alive, but I manage. I usually play up to 10 hours at a time (breaks inbetween of course) and it handles it well, with no crashes throughout the whole day. 4 days ago, I was playing with a friend of mine on Dota 2, and I suddenly crashed. I thought "no biggie, just reboot". I did that, and I finished the game. Next day I turned it on, and played again. It crashed again. I rebooted it, and it crashed AGAIN 10 minutes later. I turned my fan on max speed and that did the trick, it stopped crashing for 2 days. Now, it crashes even if I have the fan on full. It crashes with every game I play (CSGO, Dota 2, World of Tanks etc), sometimes it crashes from just watching Youtube.

I thought it might be an overheating issue, since my PC was quite hot, but I checked the temperatures using Speedfan and it came up normal (avg 30 celsius). When playing games my GPU would be at 50 celsius.

I did a full virus scan, nothing came up.

Sometimes, it's a BSOD that lasts about 10-20 seconds. Sometimes it freezes, flashes a BSOD for a milisecond then goes to a black screen. Or it just freezes with the buzzing noise, with a still image of the point at which I crashed ingame.

I've posted my specs on my profile as part of the registering requirement. Or do I need to post them here again?

I've followed the BSOD help tutorial and have attached the dump files gathered by the application provided in the post.

The error code is STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF80003507505, 0x00000000000000000000, 0xFFFFFFFFFFFFFFFFFFFF)

Hopefully you guys can help me out.


My System SpecsSystem Spec
.
15 Feb 2015   #2
Laith

Windows 10 Professional x64
 
 

Install the latest updates from Windows Update.
My System SpecsSystem Spec
15 Feb 2015   #3
Brown195

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Laith View Post
Install the latest updates from Windows Update.
I can't. Now my computer doesn't even start properly. The fans whirr and everything sounds fine, but my mouse, keyboard and monitor are not functioning at all. Monitor says no signal, mouse light not coming on, keyboard lights not coming on etc.

What should I do?

UPDATE: Managed to get the screen, keyboard and mouse working. However, I can't get past the login screen without it freezing and crashing. Even in safe mode, the problem persists.
My System SpecsSystem Spec
.

15 Feb 2015   #4
Laith

Windows 10 Professional x64
 
 

Have you tried updating the mouse, keyboard and the display drivers? Try changing mouses.
My System SpecsSystem Spec
15 Feb 2015   #5
Brown195

Windows 7 Home Premium x64
 
 

I updated my previous post.

Quote   Quote: Originally Posted by Brown195 View Post

UPDATE: Managed to get the screen, keyboard and mouse working. However, I can't get past the login screen without it freezing and crashing. Even in safe mode, the problem persists.
My System SpecsSystem Spec
15 Feb 2015   #6
Laith

Windows 10 Professional x64
 
 

Yes, but use another keyboard or mouse. If it wont work then it is a issue in the hardware. Now im currently suspicious of the motherboard. But it is too early to judge. We'll have to wait and see what happens.
My System SpecsSystem Spec
15 Feb 2015   #7
sultan

Windows 7 x64 bit SP1 Proffesional
 
 
BSOD Threads.

I understand. At the moment all I want to do is read his/her thread, but hey... thanks for the advice and info. Much appreciated
My System SpecsSystem Spec
15 Feb 2015   #8
Laith

Windows 10 Professional x64
 
 

No problemo, Im a he btw.
My System SpecsSystem Spec
15 Feb 2015   #9
Brown195

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Laith View Post
Yes, but use another keyboard or mouse. If it wont work then it is a issue in the hardware. Now im currently suspicious of the motherboard. But it is too early to judge. We'll have to wait and see what happens.
I am suspicious of the motherboard too. My friend thinks the same. I am going on holiday, but when I come back I will contact a specialist and he will help me fit a new morherboard and see what happens.
My System SpecsSystem Spec
16 Feb 2015   #10
Laith

Windows 10 Professional x64
 
 

Yea, good luck and have fun at the holidays!
My System SpecsSystem Spec
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 Suddenly getting PC crashes and BSODs, error 0x0000001E




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