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Windows 7: Bad_Pool_Header

13 Mar 2015   #11
chains747

Windows 7 32 but
 
 
Debug Files

Hi Golden. I think I finally have all the files. Let me know what you think. Thank you very much.


My System SpecsSystem Spec
.
13 Mar 2015   #12
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The ZIP file is good - thanks.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {22, 0, 0, 0}

*** WARNING: Unable to verify timestamp for RapportCerberus32_80128.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportCerberus32_80128.sys
Probably caused by : RapportCerberus32_80128.sys ( RapportCerberus32_80128+61e62 )

Followup: MachineOwner
---------

1: kd> lmvm RapportCerberus32_80128
start    end        module name
90d4c000 90dbd780   RapportCerberus32_80128 T (no symbols)           
    Loaded symbol image file: RapportCerberus32_80128.sys
    Image path: \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_80128.sys
    Image name: RapportCerberus32_80128.sys
    Timestamp:        Thu Jan 29 20:51:23 2015 (54CA09A3)
    CheckSum:         0007F63A
    ImageSize:        00071780
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Start Menu\Programs\Trusteer Endpoint Protection	Public:Start Menu\Programs\Trusteer Endpoint Protection	Public
Check for an update for Trusteer. If none exists, you may have to consider uninstalling the software.

Please also run the DOS version of the SHORT test and report the outcomes:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
28 Mar 2015   #13
chains747

Windows 7 32 but
 
 

Thanks Golden
I have uninstalled Trusteer and it has stopped the rebooting. Thank you
My System SpecsSystem Spec
.

28 Mar 2015   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
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