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#1
BSOD when waking from sleep mode - kernal data inpage error
I had a full factory reset done by a technician in January. A suspected virus was the reason for the reset. Since getting the computer back, whenever I wake it from sleep mode I get the BSOD. The BS says kernel data inpage error. I will include the picture with this post. I have since changed the settings to never sleep.
I know you will want the mini dump files, but the two links I went to this morning were broken. I did manage to go into them last night (my mini dumps) and discovered the culprit is ntoskrnl.exe. I will include a docx copy of the three that happened yesterday while I was trying to fix it myself.
I have run chkdsk, as well as the memory diagnostics tool. All appears fine. I also checked the Microsoft updates, wondering if maybe the tech hadn't installed them all, but they too, appear to be fine.
I do not have a disk, so I cannot redo clean install, and I cannot afford to take it back into a technician. I'm a senior with very limited funds, but I do know my way around a computer (for the most part), so I'm really hoping this can be fixed by me, with your help. Thank you.