Please help with a .dmp file readout


  1. poormonkey
    Posts : 1
    7 Ultimate 64bit Service Pack 1
       New #1

    Please help with a .dmp file readout


    I'm getting BSODs whenever I attempt to run audio or video software which is the main purpose of this machine. I get the same problems when attempting to watch any video or music from the internet (chrome). This problem is new, starting about a month ago, but up until then, this machine has run without any problems while doing the same tasks. I have wiped it and done a clean install, but the problems have persisted.

    Thank you for any and all help.
      My Computer
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome.

    The cause of the BSOD is a driver.

    Update from the link below. See how that works.
    Driver Reference Table

    Code:
    
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\RECORDINGBOX-PC-Mon_02_16_2015_164819_98\021615-40997-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
Machine Name:
Kernel base = 0xfffff800`02a57000 PsLoadedModuleList = 0xfffff800`02c9b890
Debug session time: Mon Feb 16 11:19:59.250 2015 (UTC + 6:00)
System Uptime: 0 days 2:13:12.185
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
..................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {8, 57ffc071bc8, 4, fffffa80055b9850}

*** WARNING: Unable to verify timestamp for AlesisFirewire.sys
*** ERROR: Module load completed but symbols could not be loaded for AlesisFirewire.sys
Probably caused by : 1394ohci.sys ( 1394ohci!IsochTx::HandleIsochAttachBuffers+3ce )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WDF_VIOLATION (10d)
The Kernel-Mode Driver Framework was notified that Windows detected an error
in a framework-based driver. In general, the dump file will yield additional
information about the driver that caused this bug check.
Arguments:
Arg1: 0000000000000008, An operation occurred on a DMA transaction object while it
	was not in the correct state.
Arg2: 0000057ffc071bc8, Reserved.
Arg3: 0000000000000004, Reserved.
Arg4: fffffa80055b9850, Reserved.

Debugging Details:
------------------


BUGCHECK_STR:  0x10D_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre

DPC_STACK_BASE:  FFFFF800040B7FB0

LAST_CONTROL_TRANSFER:  from fffff88000eaa889 to fffff80002acbec0

STACK_TEXT:  
fffff800`040b6328 fffff880`00eaa889 : 00000000`0000010d 00000000`00000008 0000057f`fc071bc8 00000000`00000004 : nt!KeBugCheckEx
fffff800`040b6330 fffff880`00ea6464 : fffffa80`03f8e430 fffff800`040b63f8 00000000`00001401 fffffa80`055b9850 : Wdf01000!FxDmaTransactionBase::Initialize+0xf5
fffff800`040b6390 fffff880`0562c36e : fffffa80`03f8e430 00000000`00001000 fffff880`0562b980 fffff880`00000001 : Wdf01000!imp_WdfDmaTransactionInitialize+0x2c0
fffff800`040b6440 fffff880`05623c04 : fffffa80`00000005 fffffa80`05620d90 0000057f`00000006 fffffa80`070d52b0 : 1394ohci!IsochTx::HandleIsochAttachBuffers+0x3ce
fffff800`040b64e0 fffff880`05623069 : 0000057f`f8f2ad48 fffff800`040b65f0 00000000`00000028 fffffa80`055be930 : 1394ohci!Isoch::HandleIsochAttachBuffers+0x100
fffff800`040b6540 fffff880`00e69c36 : fffffa80`070d52b0 fffffa80`055b9850 fffff800`040b65f0 00000000`00000000 : 1394ohci!Isoch::WdfEvtIoInternalDeviceControl+0x121
fffff800`040b65b0 fffff880`00e691ff : fffffa80`05620900 fffffa80`00000000 fffffa80`056209e0 fffffa80`056209e0 : Wdf01000!FxIoQueue::DispatchRequestToDriver+0x542
fffff800`040b6630 fffff880`00e7155e : fffffa80`055b9850 fffff880`00e70502 00000000`00000000 fffffa80`056209e0 : Wdf01000!FxIoQueue::DispatchEvents+0x66f
fffff800`040b66b0 fffff880`00ee53d2 : fffffa80`05620902 fffffa80`055be8d0 fffff800`040b6730 fffffa80`070d53d0 : Wdf01000!FxIoQueue::QueueRequestFromForward+0x23e
fffff800`040b6700 fffff880`00ee56ba : 00000000`00000002 fffffa80`0674d5b0 fffffa80`055be8d0 00000000`00000000 : Wdf01000!FxIoQueue::ForwardRequestWorker+0x112
fffff800`040b6770 fffff880`00ec7ef3 : fffffa80`070d52b0 00000000`00001008 fffffa80`070c05b0 00000000`00000000 : Wdf01000!FxIoQueue::ForwardRequest+0x46
fffff800`040b67a0 fffff880`0561f8c4 : fffffa80`056209e0 0000057f`f8f2ad48 fffffa80`070d52b0 fffffa80`055bec80 : Wdf01000!imp_WdfRequestForwardToIoQueue+0x1d7
fffff800`040b6810 fffff880`0561f605 : 0000057f`f8f2ad48 fffff800`040b6910 00000000`00000028 fffffa80`055bec80 : 1394ohci!Dispatch::DispatchIrbRequest+0xa8
fffff800`040b6860 fffff880`00e69c36 : fffffa80`070d52b0 fffffa80`055b9850 fffff800`040b6910 00000000`00004800 : 1394ohci!Dispatch::WdfEvtIoInternalDeviceControl+0x131
fffff800`040b68d0 fffff880`00e691ff : fffffa80`055be800 fffffa80`00000000 fffffa80`055be8d0 fffffa80`055b8e88 : Wdf01000!FxIoQueue::DispatchRequestToDriver+0x542
fffff800`040b6950 fffff880`00e742fb : fffffa80`055b9850 fffffa80`070d5202 00000000`00000000 fffffa80`070d52b0 : Wdf01000!FxIoQueue::DispatchEvents+0x66f
fffff800`040b69d0 fffff880`00e6a51a : fffffa80`055b9802 fffffa80`070d52b0 fffffa80`04366510 fffff800`040b6ab0 : Wdf01000!FxIoQueue::QueueRequest+0x2ab
fffff800`040b6a40 fffff880`00e6679a : fffffa80`070d52b0 fffffa80`04366510 fffff800`040b6b80 fffffa80`04366510 : Wdf01000!FxPkgIo::Dispatch+0x4da
fffff800`040b6ab0 fffff880`00e66866 : fffffa80`04366510 fffff800`040b6b80 fffffa80`055e8b90 fffffa80`03bff000 : Wdf01000!FxDevice::Dispatch+0x19a
fffff800`040b6af0 fffff880`00e6bfef : fffffa80`046f6950 fffff800`040b6b80 fffffa80`04683150 00000000`00000000 : Wdf01000!FxDevice::DispatchWithLock+0xa6
fffff800`040b6b30 fffff880`0561d178 : fffffa80`055b99d0 fffffa80`046f6950 fffffa80`04683150 fffff880`00e6fd66 : Wdf01000!imp_WdfRequestSend+0x3fb
fffff800`040b6bc0 fffff880`0561d3af : fffffa80`044fd010 0000057f`fb9096a8 fffff880`0661b08c fffff880`0288df2a : 1394ohci!ChildDevice::DispatchIrbRequest+0x60
fffff800`040b6c10 fffff880`0561c289 : 0000057f`fb9096a8 fffff800`040b6d00 00000000`00000028 fffffa80`041e3850 : 1394ohci!ChildDevice::HandleIrbRequest+0x1db
fffff800`040b6c50 fffff880`00e69c36 : fffffa80`046f6950 fffffa80`055b9850 fffff800`040b6d00 fffffa80`04cc4b50 : 1394ohci!ChildDevice::WdfEvtIoInternalDeviceControl+0x141
fffff800`040b6cc0 fffff880`00e691ff : fffffa80`07916400 fffffa80`00000000 fffffa80`07916450 fffffa80`041e37a8 : Wdf01000!FxIoQueue::DispatchRequestToDriver+0x542
fffff800`040b6d40 fffff880`00e742fb : fffffa80`055b9850 fffffa80`046f6902 00000000`00000000 fffffa80`046f6950 : Wdf01000!FxIoQueue::DispatchEvents+0x66f
fffff800`040b6dc0 fffff880`00e6a51a : fffffa80`055b9802 fffffa80`046f6950 fffffa80`04366510 fffff800`040b6ea0 : Wdf01000!FxIoQueue::QueueRequest+0x2ab
fffff800`040b6e30 fffff880`00e6679a : fffffa80`046f6950 fffffa80`04366510 fffff880`07b74ec0 fffffa80`04366510 : Wdf01000!FxPkgIo::Dispatch+0x4da
fffff800`040b6ea0 fffff880`00e66866 : fffffa80`04366510 fffff880`07b74ec0 fffffa80`075dab50 fffffa80`04c130e0 : Wdf01000!FxDevice::Dispatch+0x19a
fffff800`040b6ee0 fffff880`07b73067 : fffffa80`04366510 fffff880`07b74ec0 fffffa80`04c130e0 00000000`000007ff : Wdf01000!FxDevice::DispatchWithLock+0xa6
fffff800`040b6f20 fffffa80`04366510 : fffff880`07b74ec0 fffffa80`04c130e0 00000000`000007ff fffff880`0a855040 : AlesisFirewire+0x24067
fffff800`040b6f28 fffff880`07b74ec0 : fffffa80`04c130e0 00000000`000007ff fffff880`0a855040 00000000`00000005 : 0xfffffa80`04366510
fffff800`040b6f30 fffffa80`04c130e0 : 00000000`000007ff fffff880`0a855040 00000000`00000005 fffff880`0b428668 : AlesisFirewire+0x25ec0
fffff800`040b6f38 00000000`000007ff : fffff880`0a855040 00000000`00000005 fffff880`0b428668 fffffa80`08661010 : 0xfffffa80`04c130e0
fffff800`040b6f40 fffff880`0a855040 : 00000000`00000005 fffff880`0b428668 fffffa80`08661010 fffffa80`04cb0000 : 0x7ff
fffff800`040b6f48 00000000`00000005 : fffff880`0b428668 fffffa80`08661010 fffffa80`04cb0000 00000000`00000000 : 0xfffff880`0a855040
fffff800`040b6f50 fffff880`0b428668 : fffffa80`08661010 fffffa80`04cb0000 00000000`00000000 00000000`00000000 : 0x5
fffff800`040b6f58 fffffa80`08661010 : fffffa80`04cb0000 00000000`00000000 00000000`00000000 00000000`00000801 : 0xfffff880`0b428668
fffff800`040b6f60 fffffa80`04cb0000 : 00000000`00000000 00000000`00000000 00000000`00000801 00000000`00000000 : 0xfffffa80`08661010
fffff800`040b6f68 00000000`00000000 : 00000000`00000000 00000000`00000801 00000000`00000000 206d6457`00000000 : 0xfffffa80`04cb0000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
1394ohci!IsochTx::HandleIsochAttachBuffers+3ce
fffff880`0562c36e 413bc5          cmp     eax,r13d

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  1394ohci!IsochTx::HandleIsochAttachBuffers+3ce

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: 1394ohci

IMAGE_NAME:  1394ohci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a6a8

IMAGE_VERSION:  6.1.7601.17514

FAILURE_BUCKET_ID:  X64_0x10D_8_1394ohci!IsochTx::HandleIsochAttachBuffers+3ce

BUCKET_ID:  X64_0x10D_8_1394ohci!IsochTx::HandleIsochAttachBuffers+3ce

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x10d_8_1394ohci!isochtx::handleisochattachbuffers+3ce

FAILURE_ID_HASH:  {dc034f9c-76a2-0782-b604-e3f36713fb98}

Followup: MachineOwner
---------

0: kd> lmvm 1394ohci
start             end                 module name
fffff880`0560d000 fffff880`0564b000   1394ohci   (pdb symbols)          c:\symbols\1394OHCI.pdb\39D04E6E457F4C9E8001D7FAF62CDBE51\1394OHCI.pdb
    Loaded symbol image file: 1394ohci.sys
    Mapped memory image file: c:\symbols\1394ohci.sys\4CE7A6A83e000\1394ohci.sys
    Image path: \SystemRoot\system32\DRIVERS\1394ohci.sys
    Image name: 1394ohci.sys
    Timestamp:        Sat Nov 20 16:44:56 2010 (4CE7A6A8)
    CheckSum:         0003B054
    ImageSize:        0003E000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     1394ohci.sys
    OriginalFilename: 1394ohci.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  1394 OpenHCI Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
0: kd> lmvm AlesisFirewire
start             end                 module name
fffff880`07b4f000 fffff880`07b81080   AlesisFirewire T (no symbols)           
    Loaded symbol image file: AlesisFirewire.sys
    Image path: \SystemRoot\System32\Drivers\AlesisFirewire.sys
    Image name: AlesisFirewire.sys
    Timestamp:        Mon May 03 12:52:23 2010 (4BDE72A7)
    CheckSum:         00038783
    ImageSize:        00032080
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer
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