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Windows 7: Multiple BSOD error messages

17 Feb 2015   #1
Wor3d

Windows 7 Ultimate x64
 
 
Multiple BSOD error messages

Hello!
I have all specs filled, so feel free to check dome info there
My computer is like 1 and half year old, never had problem with him, just little one - PC accepted only 4Gigs of ram instead of 8. I couldn't play games like BF4, or have game and browser opened at same time, but I really dont care anymore, changed rams to another model and nothin, dunno...

Current problem is still same, but yet different for like a week. I get random BSODs or rarely PC restarts, with different reasons, mostly while playing any game. I didn't change nay components for long time, and didnt installed new drivers. (It couldn't be cuz theyre old, some games I played then and now without them updating, so nothin with drivers I guess...) I used program called BSOD viewer to try to fix problems with google, but no big succes... I'll write here some BSOD error codes...

HTML chart with crash log (sorry, software in lovak language, I think you'll figure it out :/) U will have to download it and view :/

I'll be glad to any help guys

Google Drive link

TL;DR:
Suddently repeated BSOD's with multiple error messages when playing games:
IRQL_NOT_LESS_OR_EQUAL
UNEXPECTED_KERNEL_MODE_TRAP
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
KMODE_EXCEPTION_NOT_HANDLED


My System SpecsSystem Spec
.
18 Feb 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.
My System SpecsSystem Spec
18 Feb 2015   #3
Wor3d

Windows 7 Ultimate x64
 
 
My bad...

Before anything, I want to than you for your reply Here is ZIP file
My System SpecsSystem Spec
.

04 Mar 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
fffff880`08a7e798  fffff880`010dc2c6Unable to load image spwo.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for spwo.sys
*** ERROR: Module load completed but symbols could not be loaded for spwo.sys
 spwo+0x432c6
I dont know what is spwo.sys. So searched for it in www. Some people thinks it as a virus.

Scan the system for possible virus infection with the following programs only.
Let us know the results.
My System SpecsSystem Spec
10 Mar 2015   #5
Wor3d

Windows 7 Ultimate x64
 
 

Hi.

I ran the Kaspersky Root kit test, with no errors/founds.
I also ran the Windows defender offline, and ESET 8 complete in-depth scan of all drives, memory and system.

Meanwhile, I had couple of BSODs, as well as random restarts. Quick error logs said (marked red in program BlueScreen Viewer, dumped from 3 logs) mouhid.sys, npfs.sys, ntoskrnl.sys (eset antivirus, which i installed 2 days ago, not before bsods...), USBSTOR.sys, beep.sys, eamonm.sys, fltmgr.sys, resulting in SYSTEM_SERVICE_EXCEPTION, SYSTEM_THREAD_EXCEPTION_NOT_HANDLED and KMODE_EXCEPTION_MODE_NOT_HANDLED(I dont know if this informations are valuable, I know very little about stuff like BSODs....)

VERY interesting fact: I realised, that these BSODs and random restarts only happen when I will start computer, and 10-15 minutes after that. Later, after circa one restart and BSOD all seems to be fine... Not every day is start problematic...

Complete log from DM log collector, which is recommended for minidumps here is in attachment
My System SpecsSystem Spec
11 Mar 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Two dumps are blaming two different things.

Eset Personal Firewall driver
Code:
BugCheck 3B, {c0000005, fffff800028a1738, fffff8800e635cd0, 0}

*** WARNING: Unable to verify timestamp for epfw.sys
*** ERROR: Module load completed but symbols could not be loaded for epfw.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------
Atheros Extensible Wireless LAN device driver by TamoSoft
Code:
BugCheck 7E, {ffffffffc0000005, fffff800028d9a04, fffff88007a62268, fffff88007a61ac0}

*** WARNING: Unable to verify timestamp for ts_arnusbx.sys
*** ERROR: Module load completed but symbols could not be loaded for ts_arnusbx.sys
Probably caused by : ts_arnusbx.sys ( ts_arnusbx+99af )

Followup: MachineOwner
---------
Are you sure that the scans did not found anything? Misinformation may be fatal for your system.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Also, it is a must in this situation to see your msinfo3.nfo file, which is corrupt in the zips. So upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Continue with troubleshooting, dont post back only when you experience BSODs.
My System SpecsSystem Spec
14 Mar 2015   #7
Wor3d

Windows 7 Ultimate x64
 
 

Things I did:
  • I run MemTest86+ through 11 consecutive passes (around 11 hours?) with no errors
  • I saved MSINFO32 file (too big file, so i had to .zip it to pass attachment requirements)
  • I got 2 BSODs, around 2 hours from turning PC on.... (program dumped like 5 BSODs, new to you are just last 2 of them)
  • I checked all .sys files that u listed there, and some more through VirusTotal, nothing bad found
I am sure ESET is not the cause, because I installed it after approximately 5 BSODs...
I am sure, that any of tests that you adviced (Anti-rootkit...), found no infected files.
My System SpecsSystem Spec
14 Mar 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The msingo32 files are corrupt again, in both of your attachments.

At this point I will have to suggest you to uninstall ESET. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Also, update the network driver from Realtek ... take the first one of the list (the "Win7 and Server 2008 R2 Auto Installation Program" one).

Also update the wireless network driver. I dont know the source of it.

Let us know how it goes.
_______________________________________
Code:
fffff800`03e65918  fffff880`0540641fUnable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x641f
Code:
fffff800`03e65768  fffff880`05202602Unable to load image EpfwLWF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EpfwLWF.sys
*** ERROR: Module load completed but symbols could not be loaded for EpfwLWF.sys
 EpfwLWF+0x2602
My System SpecsSystem Spec
17 Mar 2015   #9
Wor3d

Windows 7 Ultimate x64
 
 

So, my progress:
  • Uninstalled ESET completely
  • Installed free MBAM
  • Got 1 BSOD, minute after starting PC (minidump included)
  • Uninstalled VMware virtual network drivers (After last BSOD...)

That Wireless driver you adviced me to update, is newest. Also, I dont have WLAN Adapter connected at all.... (for like 2 months)
I dont know, what "corrupted msinfo32" means, so I'll upload it with last minidump.
My System SpecsSystem Spec
17 Mar 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Corrupt MSINFO means as you uploaded ....
Attachment 352911
If there is any more BSOD, post those.
My System SpecsSystem Spec
Reply

 Multiple BSOD error messages




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