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Windows 7: BSOD while "downloading", Error 0x0000001e

17 Feb 2015   #1
sdzeus

Windows 7 Professional x64
 
 
BSOD while "downloading", Error 0x0000001e

Hello to All,

I am new to this site so I will post as much info as I can to help resolve my BSOD issue.
I recently encountered the BSOD (3 times) while "downloading" from a certain well known application. I received the following info:


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff8800b2d00d0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021715-17316-01.


-sdzeus


My System SpecsSystem Spec
.
18 Feb 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome.

Caused by Bigfoot Networks Bandwidth Control Wireless NDIS Light Weight Filter driver

Driver Reference Table

Update or Remove to test.

Quote:
Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.


Code:

Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\debug-SalDesktop1\debug-SalDesktop1\SALDESKTOP1-Tue_02_17_2015_192310_90\021715-17316-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
Machine Name:
Kernel base = 0xfffff800`03218000 PsLoadedModuleList = 0xfffff800`0345c890
Debug session time: Wed Feb 18 05:59:05.650 2015 (UTC + 6:00)
System Uptime: 0 days 7:55:43.462
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000094, fffff8800b2d00d0, 0, 0}

Probably caused by : bflwfx64.sys ( bflwfx64+8a16 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000094, The exception code that was not handled
Arg2: fffff8800b2d00d0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.

FAULTING_IP: 
+26ea6473f49359
fffff880`0b2d00d0 f8              clc

BUGCHECK_STR:  0x1E_c0000094

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  openvpn.exe

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004824a16

CONTEXT:  fffff8800b2d0850 -- (.cxr 0xfffff8800b2d0850;r)
rax=00000000000006af rbx=fffffa8010b5d2b8 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa8010b5d2b8
rip=fffff88004824a16 rsp=fffff8800b2d1230 rbp=0000000000000000
 r8=0000000000000600  r9=0000000000000000 r10=fffffa8010934c00
r11=00000016a9bb7f02 r12=00000000000006af r13=fffffa8010bfbc38
r14=0000000000000000 r15=fffff88001904110
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
bflwfx64+0x8a16:
fffff880`04824a16 ??              ???
Last set context:
rax=00000000000006af rbx=fffffa8010b5d2b8 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=fffffa8010b5d2b8
rip=fffff88004824a16 rsp=fffff8800b2d1230 rbp=0000000000000000
 r8=0000000000000600  r9=0000000000000000 r10=fffffa8010934c00
r11=00000016a9bb7f02 r12=00000000000006af r13=fffffa8010bfbc38
r14=0000000000000000 r15=fffff88001904110
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
bflwfx64+0x8a16:
fffff880`04824a16 ??              ???
Resetting default scope

STACK_TEXT:  
fffff880`0b2d1230 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : bflwfx64+0x8a16


FOLLOWUP_IP: 
bflwfx64+8a16
fffff880`04824a16 ??              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  bflwfx64+8a16

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: bflwfx64

IMAGE_NAME:  bflwfx64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  511bc788

STACK_COMMAND:  .cxr 0xfffff8800b2d0850 ; kb

FAILURE_BUCKET_ID:  X64_0x1E_c0000094_bflwfx64+8a16

BUCKET_ID:  X64_0x1E_c0000094_bflwfx64+8a16

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x1e_c0000094_bflwfx64+8a16

FAILURE_ID_HASH:  {2043994a-8f47-1a27-9b57-112cd9ab1f62}

Followup: MachineOwner
---------

2: kd> lmvm bflwfx64
start             end                 module name
fffff880`0481c000 fffff880`0496f000   bflwfx64 T (no symbols)           
    Loaded symbol image file: bflwfx64.sys
    Image path: \SystemRoot\system32\DRIVERS\bflwfx64.sys
    Image name: bflwfx64.sys
    Timestamp:        Wed Feb 13 23:04:08 2013 (511BC788)
    CheckSum:         0001B330
    ImageSize:        00153000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
20 Feb 2015   #3
sdzeus

Windows 7 Professional x64
 
 

Thank you so much koolkat77! That seemed to do the trick; no issues since then!
My System SpecsSystem Spec
.

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 BSOD while "downloading", Error 0x0000001e




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