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Windows 7: Random BSOD, no minidump

20 Feb 2015   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by derek704 View Post
1: I received this version of Windows from my college, so it should be legal. I generally keep it up to date as well.
It should be, but better to be sure than sorry. Post a report following this: Windows Genuine and Activation Issue Posting Instructions


My System SpecsSystem Spec
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20 Feb 2015   #12
derek704

Windows 7 Home Premium
 
 

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7T7PW-P6W2K-2HP2W
Windows Product Key Hash: MnXjjujePM+PfIhMqstIcPQTkjo=
Windows Product ID: 00359-232-6962624-86139
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6F562C85-9E72-4C72-93B9-80DA321DB558}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F562C85-9E72-4C72-93B9-80DA321DB558}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2HP2W</PKey><PID>00359-232-6962624-86139</PID><PIDType>5</PIDType><SID>S-1-5-21-164039493-121846230-3776924869</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-970A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20120530000000.000000+000</Date></BIOS><HWID>61463607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00172-232-696262-00-1033-7601.0000-0212012
Installation ID: 005742491196462464350524451931541150215910630625281374
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 2HP2W
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/20/2015 1:01:22 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:27:2014 18:29
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAln0iSuhquELcFVT5EDMqoVDMwl3Omts7RooC0A==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   GBT     GBTUACPI
  FACP   GBT     GBTUACPI
  HPET   GBT     GBTUACPI
  MCFG   GBT     GBTUACPI
  MSDM   GBT     GBTUACPI
  MATS   GBT     
  TAMG   GBT     GBT   B0
  MATS   GBT
My System SpecsSystem Spec
22 Feb 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yup- it's an MSDN-type key, as expected from a DreamSpark one.
My System SpecsSystem Spec
.

22 Feb 2015   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Thanks a lot Noel, for checking it for us.

Now we have to concentrate on the remaining two.
My System SpecsSystem Spec
22 Feb 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I see BitDefender is installed? I'd suggest uninstalling it for the moment, and installing MSE until the situation is resolved.
My System SpecsSystem Spec
22 Feb 2015   #16
derek704

Windows 7 Home Premium
 
 

I will try and uninstall bitdefender tonight and begin step two.
My System SpecsSystem Spec
23 Feb 2015   #17
derek704

Windows 7 Home Premium
 
 

On to step 3
My System SpecsSystem Spec
23 Feb 2015   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK.
My System SpecsSystem Spec
26 Feb 2015   #19
derek704

Windows 7 Home Premium
 
 

I haven't had time to run the driver test yet, but I had another crash when I opened up a video today. No minidump created. I'll try to run the crash test this weekend.
My System SpecsSystem Spec
27 Feb 2015   #20
Laith

Windows 10 Professional x64
 
 

USBPORT is your USB port drivers. You can upgrade them from Windows Update.
My System SpecsSystem Spec
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 Random BSOD, no minidump




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