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Windows 7: Dell Inspron BSOD or freeze after startup

24 Feb 2015   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

22 bytes is the folder header only.

Follow the Blue Screen of Death (BSOD) Posting Instructions once again so that we can check the changes there.

Attach the zip with your reply.


My System SpecsSystem Spec
.
24 Feb 2015   #12
Jonathanhjack

Windows 7 Ultimate 64 & Win 8 64 bit
 
 

Sorry Arc

i will run it again in the morning and upload it
My System SpecsSystem Spec
25 Feb 2015   #13
Jonathanhjack

Windows 7 Ultimate 64 & Win 8 64 bit
 
 

hi arc

pc ran fine all day until now, i have attached the file.
My System SpecsSystem Spec
.

25 Feb 2015   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck C5, {fffff900c1fbf630, 2, 0, fffff80002e089cc}

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------
Code:
    Image name: igdkmd64.sys
    Timestamp:        Wed Jan 11 03:58:09 2012 (4F0CBB79)
Thae the Intel® Driver Update Utility from https://downloadcenter.intel.com/ and search for any possible update to your Intel graphics driver. If available, apply it.

Let us know the result.
My System SpecsSystem Spec
12 Mar 2015   #15
Jonathanhjack

Windows 7 Ultimate 64 & Win 8 64 bit
 
 

Hi arc

thank you for your help.

i managed to get the full story of the laptop - when it was bought it kept doing the same thing, it was sent in and came back they worked on it and within a day the same issue occurred - their solution lock it in a cupboard for 2 years. they passed the laptop on and it was brought to me to have a look. after all our attempts i declared it a paper weight and returned it.

thanks again
regards
My System SpecsSystem Spec
12 Mar 2015   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Anyway .... .
My System SpecsSystem Spec
Reply

 Dell Inspron BSOD or freeze after startup




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