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Windows 7: Fresh Windows Install. Still BSOD BUGCODE_USB_DRIVER

25 Feb 2015   #11
jmp22684

Windows 7 Home Premium x64
 
 

Okay no crash yet and that got me thinking... write now I am at my desk and when this was happening it was while I was on the couch with the computer... so I starting thinking about things moving around and lose connections.

Anyways through trial and error it seems to make the disconnect sound when I am moving the lid (monitor) back and forth lightly. However, the monitor is maintaining a steady image with no flicker as though there is a lose connection. However this computer does have a camera built into the top of the monitor and I am wondering if that is the issue.

Is there a way for me to view in a log some where which device is connecting and disconnecting? I am thinking to just disable what ever driver/device is causing this.

Looking in device manager doesn't seem to be very intuitive and as I disable Human interface devices I am worried to disable the one controlling the monitor and then I wouldn't have the ability to turn it back on without being able to see what I am doing.


My System SpecsSystem Spec
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25 Feb 2015   #12
jmp22684

Windows 7 Home Premium x64
 
 

HA! ... its the webcam. downloaded usblogview....
My System SpecsSystem Spec
25 Feb 2015   #13
jmp22684

Windows 7 Home Premium x64
 
 

okay so... two questions. even if the webcam is connecting and disconnecting, why would this cause a bsod? and second question: is there a way to disable the webcam or would device manager pick it up and reinstall it every time it reconnects?

Or am I doomed to dismantle a laptop?
My System SpecsSystem Spec
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26 Feb 2015   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Probably the webcam driver is old, that is failing to make the device configured with the computer. When the configuration is not working properly, the system detects an error, the driver sends some info to the memory that is not proper, and the computer BSODs.

To stop the webcam, search it in the Device manager. Disable it there.
My System SpecsSystem Spec
27 Feb 2015   #15
jmp22684

Windows 7 Home Premium x64
 
 

Hello,

Just wanted to say sorry for not getting back sooner; I have been quite busy with work.

I am trying to find it in Device Manager. It says item description of USB Composite Device but when i check the only Composite Device in Device Manager the hub and port are incorrect.

I may just open the computer up and disconnect the camera if it is creating issues.
My System SpecsSystem Spec
27 Feb 2015   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

From your previous posts it appears that the webcam is causing some issues. So if you can, you please disconnect it and see how it goes.
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 Fresh Windows Install. Still BSOD BUGCODE_USB_DRIVER




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