Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Fresh Windows Install. Still BSOD BUGCODE_USB_DRIVER

25 Feb 2015   #1
jmp22684

Windows 7 Home Premium x64
 
 
Fresh Windows Install. Still BSOD BUGCODE_USB_DRIVER

Hello,

I am experiencing a BSOD and here is what I have done:

After fixing drivers and reinstalling ISOTAP driver it seemed to BSOD again. So at the point I completely nuked both partitions on my disc and did a fresh install of Windows 7

I then went to the Asus web site and downloaded and installed all drivers this computer originally came with, restarted of course, ran windows update, restarted... installed one program: World of Warcraft. About 20 minutes into playing my computer starts to make the disconnect reconnect sound for USB devices. The only device plugged in was my mouse. This is the same mouse currently plugged into my other computer with no issues.

I currently have the computer in safemode and I am running BSOD viewer from nirsoft.net and this is the information that I have:

==================================================
Dump File : 022515-9562-01.dmp
Crash Time : 2/24/2015 6:34:28 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0be4eb20
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a5c
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022515-9562-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 346,248
Dump File Time : 2/25/2015 10:46:09 AM
==================================================


Trying to attach the dump file as well if that helps.

Any assistance would be much appriciated


My System SpecsSystem Spec
.
25 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck FE, {8, 6, 5, fffffa800be4eb20}
Caused by any third party USB device driver which is not detected by the crash dump, because the device uses private symbols.

A stray crash dump is not enough. Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

Also Upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
Attach the information with your reply post.
My System SpecsSystem Spec
25 Feb 2015   #3
jmp22684

Windows 7 Home Premium x64
 
 

Thank you for the quick response!

Let me know if you need any other information

Again, thank you
My System SpecsSystem Spec
.

25 Feb 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently there is nothing that can cause a stop 0xFE. Strange. Apparently you dont have any USB device.

Anyway, Search for any possible update to your intel 5 series chipset, which contains the USB2 drivers there. https://downloadcenter.intel.com/
Also uninstall ASUS ATK.

Update the wifi driver, too: https://www.atheros.cz/atheros-wirel...et=37&system=6

Let us know for any further BSOD. If it happens, then we have to take different ways to get it done, by verifying/stressing the drivers.
My System SpecsSystem Spec
25 Feb 2015   #5
jmp22684

Windows 7 Home Premium x64
 
 

hmmmm... went to the intel website and couldn't find the correct driver.

I downloaded the driver utility and after it ran a scan it showed me a blank screen where the drivers old and new would appear. I then did a manual search and it only lists the 6 and above series; no 5 series listed.

I updated the wifi driver and uninstalled the Asus ATK. Hope this isn't permanent as this is what lights up the keyboard on my computer which is very difficult to see otherwise.

I am about to try and simulate what was causing the BSOD ... Which was simply running Warcraft for a bit. And I do monitor temps, nothing above 77C.
My System SpecsSystem Spec
25 Feb 2015   #6
jmp22684

Windows 7 Home Premium x64
 
 

computer just started making the USB sound again... havent even started the game... I may BSOD any second here
My System SpecsSystem Spec
25 Feb 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Give me the physical verification .... what are the USB devices those you use and attach with your computer?
My System SpecsSystem Spec
25 Feb 2015   #8
jmp22684

Windows 7 Home Premium x64
 
 

I use a UTech Smart Gaming mouse plugged into the rear most port on the right hand side of the computer... When I am playing I will have a Logitech Headset plugged in as well. Though I never experience any issues with either of these while I am playing.
My System SpecsSystem Spec
25 Feb 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

None of those have a tress in either of the uploaded files.

Anyway, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
25 Feb 2015   #10
jmp22684

Windows 7 Home Premium x64
 
 

I have enabled DV and will report back with the results
My System SpecsSystem Spec
Reply

 Fresh Windows Install. Still BSOD BUGCODE_USB_DRIVER




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD again after fresh new install windows 7
Hi i'm french, i will try my best to explain. Sorry but i can't title more precisely due to the circumstance. Actually I just reinstalled windows 7 ultimate x64 2hours ago (+ format by the disc too) and i had my first "new" bluescreen like 10mn after installed amd driver (last one, 14.9 from...
BSOD Help and Support
BSOD ON fresh windows install
Hi guys, After some help troubleshooting this error if possible please. I did a brand new fresh install of windows on a system and have received the first BSOD after a few minutes of running the game "Archeage" Dump file attached. Any clues would be greatly appreciated thanks.
BSOD Help and Support
BSOD after fresh install of windows
Hello guys ive been having issues for quite a while now and ive been trying to solve this matter but so far ive only failed.. Ive ran memtest86 4.0a and i found several million errors. So i scanned through 1 and 1 ramslot to try to determine which ram was giving the errors, this only resulted...
BSOD Help and Support
Windows 7 x64 Fresh Install BSOD
Decided finally to update my desktop from RTM to Ultimate. Everything was running kosher-like in RTM for the past 6 months, but installing the legit version has become a friggin' nightmare. After install, first time starting windows gives me a BSOD (can't even get past login). Safe mode, at least...
BSOD Help and Support
BSOD - After a fresh install of windows!
I have had windows 7 installed now for 2 weeks i did have it installed before but i installed a new HDD as my main drive. It has happened a few times now but i have only saved 2 dumps which are attached. I am currently using Windows 7 Pro 64bit which i got from the msdnaa through my University....
BSOD Help and Support
Random BSOD - Fresh install, fresh system
Hi. I have installed a whole new windows 7 pro x64. My new mobo an ASus p5e3 pro along with new ram pc12800 gskill 2x2 ddr3 (running in 1066mhz due to my q6600) Everythingi s running perfectly...except some random BSOD. 4 total this week. I have posted a pack of dump file in here, the last 4...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App