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Windows 7: win7 crashing

25 Feb 2015   #1
pandasniper100

Windows 7 Home Premium 64bit
 
 
win7 crashing

the first time it crashed i lost aprox 50 gb on my c drive i have used chckdsk to recover it but that did not help i also tried doing a system restore to see if that would help it did not i have put my log up for u to look at thanks(also it keeps on crashing )


My System SpecsSystem Spec
.
25 Feb 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Mmm well it looks to be a driver problem I think anyway mate see the report
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80183ad010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880061c4f38, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------

FAULTING_IP: 
nvlddmkm+7a3f38
fffff880`061c4f38 48ff25f192edff  jmp     qword ptr [nvlddmkm+0x67d230 (fffff880`0609e230)]
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT:  1
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
STACK_TEXT:  
fffff880`06848a48 fffff880`06490134 : 00000000`00000116 fffffa80`183ad010 fffff880`061c4f38 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`06848a50 fffff880`06463867 : fffff880`061c4f38 fffffa80`1196d000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`06848a90 fffff880`0648ff43 : fffffa80`ffffd846 ffffffff`fffe7960 fffffa80`183ad010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`06848b40 fffff880`0656003d : fffffa80`135536a0 00000000`00000080 00000000`00000000 fffffa80`1195b410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`06848bc0 fffff800`03322b8a : 00000000`01ef5ced fffffa80`119a6760 fffffa80`0ca4c040 fffffa80`119a6760 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`06848c00 fffff800`030758e6 : fffff800`03200e80 fffffa80`119a6760 fffff800`0320ecc0 fffffa80`100dc210 : nt!PspSystemThreadStartup+0x5a
fffff880`06848c40 00000000`00000000 : fffff880`06849000 fffff880`06843000 fffff880`06847340 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb
FOLLOWUP_IP: 
nvlddmkm+7a3f38
fffff880`061c4f38 48ff25f192edff  jmp     qword ptr [nvlddmkm+0x67d230 (fffff880`0609e230)]
SYMBOL_NAME:  nvlddmkm+7a3f38
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME:  nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  54d3b001
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
Followup: MachineOwner


Of course I am no expert and one of the more experienced members might know exactly what the problem is but it would not hurt if you updated the driver for the GPU in any case
Drivers | GeForce
My System SpecsSystem Spec
25 Feb 2015   #3
pandasniper100

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Mmm well it looks to be a driver problem I think anyway mate see the report
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80183ad010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880061c4f38, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------

FAULTING_IP: 
nvlddmkm+7a3f38
fffff880`061c4f38 48ff25f192edff  jmp     qword ptr [nvlddmkm+0x67d230 (fffff880`0609e230)]
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT:  1
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
STACK_TEXT:  
fffff880`06848a48 fffff880`06490134 : 00000000`00000116 fffffa80`183ad010 fffff880`061c4f38 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`06848a50 fffff880`06463867 : fffff880`061c4f38 fffffa80`1196d000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`06848a90 fffff880`0648ff43 : fffffa80`ffffd846 ffffffff`fffe7960 fffffa80`183ad010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`06848b40 fffff880`0656003d : fffffa80`135536a0 00000000`00000080 00000000`00000000 fffffa80`1195b410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`06848bc0 fffff800`03322b8a : 00000000`01ef5ced fffffa80`119a6760 fffffa80`0ca4c040 fffffa80`119a6760 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`06848c00 fffff800`030758e6 : fffff800`03200e80 fffffa80`119a6760 fffff800`0320ecc0 fffffa80`100dc210 : nt!PspSystemThreadStartup+0x5a
fffff880`06848c40 00000000`00000000 : fffff880`06849000 fffff880`06843000 fffff880`06847340 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb
FOLLOWUP_IP: 
nvlddmkm+7a3f38
fffff880`061c4f38 48ff25f192edff  jmp     qword ptr [nvlddmkm+0x67d230 (fffff880`0609e230)]
SYMBOL_NAME:  nvlddmkm+7a3f38
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME:  nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  54d3b001
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
Followup: MachineOwner
Of course I am no expert and one of the more experienced members might know exactly what the problem is but it would not hurt if you updated the driver for the GPU in any case
Drivers | GeForce
i dont think its my gpu drivers as it is currently running ver 347.52
My System SpecsSystem Spec
.

25 Feb 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes if that is the current version it maybe that you need to roll back a version - I am no expert but have seen this suggested to many in the past. Worth a try and nothing to lose because you can always revert back again.
My System SpecsSystem Spec
25 Feb 2015   #5
pandasniper100

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Yes if that is the current version it maybe that you need to roll back a version - I am no expert but have seen this suggested to many in the past. Worth a try and nothing to lose because you can always revert back again.
found my flag thing that tells u need a antivirus etc saying problem with my gpu
it says the solution could not be downloaded
Most likely causes:

  • Your computer was unable to download the solution at this time. Check to make sure your computer is connected to the Internet, and then try to download the solution again later.
  • i will unistall my gpu driver and re download it if that fails i will try rolling it back
My System SpecsSystem Spec
26 Feb 2015   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Why does it tell you - you need an antivirus program when clearly you have AVG in your specs? Personally I do not like AVG because when I used way back then it was crap. It can be a cause of problems with other softwares too and my thoughts are try running the machine with it dabbled for just a while or change it for something else ie Microsoft Security Essentials - 7 has Windows Defender but it is only for spyware according to this Windows Defender and Microsoft Security Essentials: Which one do I need? | Cyber Trust Blog

I am not going to say what I think are good security suites a it is a topic that attracts a lot of really lengthy discussions in general. Suffice to say I have used the same security software for the last five years and have had no issues that are not easily fixed.

Besides doing that with the driver for the GPU you might if you have not done so already run these
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2
http://www.superantispyware.com/
http://www.malwarebytes.org/products/malwarebytes_free/
http://www.bleepingcomputer.com/download/adwcleaner/
ADW download from bleeping computer delete any rubbish found with the malware scans
My System SpecsSystem Spec
26 Feb 2015   #7
pandasniper100

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Yes if that is the current version it maybe that you need to roll back a version - I am no expert but have seen this suggested to many in the past. Worth a try and nothing to lose because you can always revert back again.
ok so i reinstalled it and it started having funny graphic issues so i rolled it back and that also had graphil isues so a roled it back to 340.52 witch is working fine. thanks
My System SpecsSystem Spec
26 Feb 2015   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

340.52 works well for me on two different computer.

Check your Windows Updates for a Nvidia update. One came out today. Installed them on two computers and
things still work as they should.
My System SpecsSystem Spec
26 Feb 2015   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by pandasniper100 View Post
Quote   Quote: Originally Posted by ICIT2LOL View Post
Yes if that is the current version it maybe that you need to roll back a version - I am no expert but have seen this suggested to many in the past. Worth a try and nothing to lose because you can always revert back again.
ok so i reinstalled it and it started having funny graphic issues so i rolled it back and that also had graphil isues so a roled it back to 340.52 witch is working fine. thanks
That's good then hopefully things will be a bit smoother now
My System SpecsSystem Spec
27 Feb 2015   #10
pandasniper100

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
340.52 works well for me on two different computer.

Check your Windows Updates for a Nvidia update. One came out today. Installed them on two computers and
things still work as they should.
i keep geting an error when i try install the nivida graphics adapter
My System SpecsSystem Spec
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