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Windows 7: Windows 7 crashing randomly

27 Feb 2015   #21
DajanaDay

Windows Home Premium x64
 
 

I will try this, and report asap. Dont know is it relevant but windows action centar is reporting "AMD/ATI Video Driver has stopped working properly."


My System SpecsSystem Spec
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27 Feb 2015   #22
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by DajanaDay View Post
I will try this, and report asap. Dont know is it relevant but windows action centar is reporting "AMD/ATI Video Driver has stopped working properly."
This?

Well, that's a very good piece of information! But I will comment on it after you complete the furmark test.
My System SpecsSystem Spec
27 Feb 2015   #23
DajanaDay

Windows Home Premium x64
 
 

Yes that is it, had this message before too, and reinstalled drivers, but today i noticed it again. Ok, will report soon all results. Tnx
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28 Feb 2015   #24
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So you are saying that this popup balloon appeared irrespective of the driver version installed?

Well, if it happens then that is not a driver issue, but a hardware issue. The Graphics card is gradually failing. You need to change it. Till you cannot change it, use the onboard graphics.
My System SpecsSystem Spec
28 Feb 2015   #25
DajanaDay

Windows Home Premium x64
 
 

When I opened action center, i saw message "AMD/ATI Video Driver has stopped working properly." and Windows directed me on page that is saying exactly same thing like in popup u posted. I had issue before and reinstalled drivers, but it happened again.

Should i perform any more tests?

And how to use onboard graphics? Thank you.
My System SpecsSystem Spec
28 Feb 2015   #26
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Remove the graphics card. Apply the display (VGA/DVI/HDMI) cable to the motherboard's port. it will be configured.
My System SpecsSystem Spec
28 Feb 2015   #27
DajanaDay

Windows Home Premium x64
 
 

I tryed furmark, big fail... computer is under guarantee so will contact them... thank you for all your help and time.
My System SpecsSystem Spec
28 Feb 2015   #28
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good to know that it is under warranty.

Let us know for any further issue.
My System SpecsSystem Spec
28 Feb 2015   #29
DajanaDay

Windows Home Premium x64
 
 

Yes it is. I have send all reports that u told me to do to them, and on monday they will send me new one. I cant thank you enough. Any suggestions on how to replace it safely. I had never done it.
My System SpecsSystem Spec
28 Feb 2015   #30
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This video will give you some idea:

My System SpecsSystem Spec
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 Windows 7 crashing randomly




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