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Windows 7: Windows 7 crashing randomly

25 Feb 2015   #1
DajanaDay

Windows Home Premium x64
 
 
Windows 7 crashing randomly

Hi all, and thank you for your time.

I had bought new computer and having problems all the time... cant figure what is going on... it freezes when playing games, doing schoolwork or even when just browsing the internet. Sometimes with BSOD, sometimes it freezes and i have to restart it, sometimes it just restarts itself...

Here are my dump files. Tnx for help.


My System SpecsSystem Spec
.
25 Feb 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The processor, actually .....
Code:
Processor    AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
The processor, at work ....
Code:
CP  F/M/S  Manufacturer     MHz
 2 21,2,0  AuthenticAMD    3762
And overclocking is a foremost cause of stop 0x124.

As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. See how it runs at the stock hardware settings.

Let us know.
______________________________________
Code:
BugCheck 124, {0, fffffa80081af688, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
My System SpecsSystem Spec
25 Feb 2015   #3
DajanaDay

Windows Home Premium x64
 
 

Ok, thank you. So how can i stop overclocking?
My System SpecsSystem Spec
.

26 Feb 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

How have you done it? It should be the same way.
My System SpecsSystem Spec
26 Feb 2015   #5
DajanaDay

Windows Home Premium x64
 
 

i didnt, this is the way my computer was bought i went to bios and set all to default, but computer freezed today again...
My System SpecsSystem Spec
26 Feb 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You set the BIOS to defaults? Well done.

Now if it BSODs again then post the files again.
My System SpecsSystem Spec
26 Feb 2015   #7
DajanaDay

Windows Home Premium x64
 
 

Thank you for response. I did it last night and had 2 crashes again today, here are my dump files, tnx for your help.
My System SpecsSystem Spec
26 Feb 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

CPU is running at the normal speed now.
Code:
CP  F/M/S  Manufacturer     MHz
 0 21,2,0  AuthenticAMD    3507
But still stop 0x124 continues.
Code:
BugCheck 124, {0, fffffa80081b2238, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
It is generally said that the stop 0x124 is a hardware related BSOD, but actually it may be caused by anything and everything associated with the computer's environment. Let us start with some basic hardware checks .....

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us.

Stress test the CPU.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator - The only power supply calculator trusted by PSU manufacturers and computer enthusiasts
Also let us know the wattage of the PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
My System SpecsSystem Spec
26 Feb 2015   #9
DajanaDay

Windows Home Premium x64
 
 

Tnx for help, a will try all u recommended for now tried prime95, and computer crashed after about one hour and half... temp was little high for cpu-about 60 celsius, others were ok, and when it restarted aux was 75 celsius, should i be worried? Will try it again now and report what happened.
My System SpecsSystem Spec
27 Feb 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So it crashed during Prime95?

Can you supply the log .txt file that prime95 created? Your report makes that file important.
My System SpecsSystem Spec
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