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Windows 7: BSOD Randomly Restarts/Crashes my computer

27 Feb 2015   #1
Hekate

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Randomly Restarts/Crashes my computer

I don't know what's wrong but my computer crashes randomly from time to time. Says something about "MiniDump" and "Blue Screen." please help, thanks!


My System SpecsSystem Spec
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27 Feb 2015   #2
Hekate

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

mhm! i just did the it!
My System SpecsSystem Spec
27 Feb 2015   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Sorry I just noticed you added the information.
My System SpecsSystem Spec
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27 Feb 2015   #4
Hekate

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

np i didn't notice i needed to do it until after i posted
My System SpecsSystem Spec
28 Feb 2015   #5
Hekate

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

can anyone help me?
My System SpecsSystem Spec
28 Feb 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800975f1f0, fffff88005ff6adc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+929adc )

Followup: MachineOwner
---------

11: kd> lmvm nvlddmkm
start             end                 module name
fffff880`056cd000 fffff880`0616b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Dec 29 17:17:52 2012 (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check the Dell site for an update for your video card driver. If none exists, then try the NVidia site for one.
My System SpecsSystem Spec
28 Feb 2015   #7
Hekate

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

is the graphic driver the same as video card driver?
My System SpecsSystem Spec
28 Feb 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

It is.
My System SpecsSystem Spec
28 Feb 2015   #9
Hekate

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ty so much
My System SpecsSystem Spec
05 Mar 2015   #10
Hekate

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi again, it was working fine for a while but it happened again. This was what showed after it restarted. Hope it helps. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009F79010
BCP2: FFFFF8800F9DD2BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030515-21216-01.dmp
C:\Users\Chester\AppData\Local\Temp\WER-84053-0.sysdata.xml
My System SpecsSystem Spec
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 BSOD Randomly Restarts/Crashes my computer




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