Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Always having blue screen errors

27 Feb 2015   #1
Louie999

Windows 7 x32
 
 
Always having blue screen errors

From time to time,whether im playing games or using facebook then suddenly i will get a blue screen error or stop error i tried the System Restore but i get this error
I turned off my Anti-Virus but the System Restore is still not successfull and also whats that 0x80070005 error? or is there another way to prevent those blue screen errors from happening? Help please,the constant blue screen errors are getting annoying.


My System SpecsSystem Spec
.
28 Feb 2015   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

My System SpecsSystem Spec
28 Feb 2015   #3
Louie999

Windows 7 x32
 
 

Ok so i followed the steps there,so here it is
My System SpecsSystem Spec
.

28 Feb 2015   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

You don't have any dumps from this year, you also don't have SP1 installed and a few of the reports are missing from the upload.

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply.
My System SpecsSystem Spec
28 Feb 2015   #5
Louie999

Windows 7 x32
 
 

Here it is:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {0F63544F-B702-4EC3-A651-B69DA1B8C598}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0F63544F-B702-4EC3-A651-B69DA1B8C598}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3104763761-3363793854-4267546442</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO.,LTD</Manufacturer><Model>DeskTop System</Model></SYSTEM><BIOS><Manufacturer>SAMSUNG ELECTRONICS CO.,LTD</Manufacturer><Version>0JLN.1291.20070912.AJH</Version><SMBIOSVersion major="2" minor="4"/><Date>20070912000000.000000+000</Date></BIOS><HWID>E9B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65245</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1762014
Installation ID: 006860973833356443847334259562106000916645520841073361
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/28/2015 2:42:49 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAJJRqbTggCt6q0Egkbu9a4xAHIRtkPcj0

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			SEC   		MAGIC   
  HPET			PTLTD 		HPETTBL 
  BOOT			PTLTD 		$SBFTBL$
  MCFG			PTLTD 		  MCFG  
  SSDT			PTLTD 		POWERNOW
  SLIC			DELL  		QA09
My System SpecsSystem Spec
28 Feb 2015   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Alright, let's see what this says,

To suggest the right steps, we need to see some more files. Upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
28 Feb 2015   #7
Louie999

Windows 7 x32
 
 

Here's the MSINFO32:
Attachment 351067
My System SpecsSystem Spec
28 Feb 2015   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

You have a Dell OEM install on a Samsung computer with a BIOS date way before Win 7 was released, you have a counterfeit install.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
My System SpecsSystem Spec
01 Mar 2015   #9
Louie999

Windows 7 x32
 
 

Quote   Quote: Originally Posted by derekimo View Post
You have a Dell OEM install on a Samsung computer with a BIOS date way before Win 7 was released, you have a counterfeit install.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
Wtf,when i got my new CPU i thought my Windows 7 is genuine,well thanks for pointing that out i'll try to get a genuine Windows 7.
My System SpecsSystem Spec
Reply

 Always having blue screen errors




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Blue Screen Errors
EDIT: Check 4th post for NEW crash dump (new blue screen now;new diagnostic folder) Build: Windows 7 64 bit AMD Phenom II x6 1100t @ 3.8Ghz (turbo OC'd) 8gb Ram R9 280x Sapphire 3gb So basically I've been receiving issues with bluescreen and only in the new titanfall beta that I play.
BSOD Help and Support
Blue screen errors D1 and 7E Iastor.sys!!! Help
I`m having a blue screen error with the D1 code , iastorA.sys It started with the E7 code iastory.sys error then the D1 . My laptop information is : Windows 7 pro Intel core i5-3317 1.70 Ghz RAM : 6 GB My actions: I checked the memory and it should be fine. I format and install new...
BSOD Help and Support
Blue screen errors - About 3-4 times a day
Hi, this is one of the blue screen details that just happened a few moments ago. I will post more when it happens again. Does anyone have any idea on what is causing this? Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 ...
BSOD Help and Support
Blue screen errors restarting my computer
I'm not sure where to start. I took a look at the event viewer and didn't see any critical errors. Any help would be greatly appreciated.
BSOD Help and Support
blue screen of death..... PFN and memory_management ERRORS
os windows 7 x64 retail version upgrade from xp to win 7 AMD Phenon 2 x4 3.2mhz 4gb of ram 500gb hdd 2 x partions mother board 4 months old cpu 4 months old 2gb ram 4 months old **2gb ram 3 years old ** thinks this maybe problem AMD redeaon 6700 if you need any other info please ask
BSOD Help and Support
Blue screen errors
Hi im new here, i was refered here by a friend because i keep getting the blue screen error, i have followed the instrcutions on Blue Screen of Death (BSOD) Posting Instructions and have uploaded the info required ( Hopefully) Here is my other info asked for in the post windows 7 x64 Is the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App