BSOD after "No HDMI signal"


  1. Posts : 3
    Microsoft Windows 7 Ultimate 64 bit
       #1

    BSOD after "No HDMI signal"


    Hello, first of all i ask you sorry for my bad english. I got a problem while I was gaming and listening some music: monitor got "No HDMI signals" (music keep listening). So I did reset and after some minutes i got a bluescreen (i didn't read it because it disappeared very quickly), then i restarted and got this message from windows:


    Here all the logs needed, hope you'll find THE cause and a solution!
    Attachment 351160
    Last edited by Pleppo; 01 Mar 2015 at 12:34.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Perhaps you uploaded a wrong file? All the contents of the zip seems to be of 2011.

    Delete that zip from your desktop if it is still there. Then click on button below ....

    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 3
    Microsoft Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    I'm sorry! I updated it.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Lol, dont be sorry. Mistakes happen. :)

    A stop 0x116 is a display/graphics failure. Let us install 347.09 WHQL. NVIDIA DRIVERS GeForce Game Ready Driver WHQL

    Then, Stress test the Graphics Card using Furmark. Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also inform us if you experience any crash or artifacts during the test.
      My Computer


  5. Posts : 3
    Microsoft Windows 7 Ultimate 64 bit
    Thread Starter
       #5

    I have a Sapphire HD 7950 3GB GDDR5 with boost Dual-X with 14.12 AMD Catalyst Omega driver.
    I got crashed again and this time i was playing on a ps2 emulator.
    I did the test for 3 minutes, it reached 62° (with 100% fan) and I got the same blue screen. No artifacts, only freezed for 1 sec and bsod-reset.
    I had the same problem about 1 years ago, then it didn't appaer until this days. Probably has nothing to do but all is started since I connected my headset back on my case! xD
    Does the logs in attachment says something useful to a solution?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Uninstall the installed display driver using DDU and then install CCC 14.4 WHQL.

    When done, stress test the Graphics Card using Furmark one more time.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also inform us if you experience any crash or artifacts during the test.
    _______________________________________________
    Code:
    BugCheck 116, {fffffa8009a70440, fffff8800680b848, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+b848 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8009a70440, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800680b848, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+b848
    fffff880`0680b848 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    STACK_TEXT:  
    fffff880`027df888 fffff880`06b0d134 : 00000000`00000116 fffffa80`09a70440 fffff880`0680b848 00000000`00000000 : nt!KeBugCheckEx
    fffff880`027df890 fffff880`06b0ce3e : fffff880`0680b848 fffffa80`09a70440 fffffa80`07cbad50 fffffa80`07caa010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`027df8d0 fffff880`06bb4f13 : fffffa80`09a70440 00000000`00000000 fffffa80`07cbad50 fffffa80`07caa010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`027df900 fffff880`06bdecf1 : 00000000`ffffffff 00000000`001a7245 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`027df9e0 fffff880`06bdd437 : 00000000`00000102 00000000`00000004 00000000`001a7245 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`027dfa10 fffff880`06bb02d2 : ffffffff`ff676980 fffffa80`07caa010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`027dfab0 fffff880`06bdcff6 : 00000000`00000000 fffffa80`07f25d50 00000000`00000080 fffffa80`07caa010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`027dfbc0 fffff800`0312a73a : 00000000`fffffc32 fffffa80`07cad200 fffffa80`066a59e0 fffffa80`07cad200 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`027dfc00 fffff800`02e7f8e6 : fffff800`03009e80 fffffa80`07cad200 fffff800`03017cc0 732d7265`792e2e6d : nt!PspSystemThreadStartup+0x5a
    fffff880`027dfc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+b848
    fffff880`0680b848 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+b848
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  546e9eb6
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_atikmpag.sys
    
    FAILURE_ID_HASH:  {83e844bc-fe68-2042-4230-7f5d3e90b48a}
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm atikmpag
    start             end                 module name
    fffff880`06800000 fffff880`06896000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Fri Nov 21 07:38:54 2014 (546E9EB6)
        CheckSum:         00093077
        ImageSize:        00096000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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