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Windows 7: Random BSOD

02 Mar 2015   #1
Dave37

Windows 7 64 bit
 
 
Random BSOD

Hi
any help would be great fully appreciated.

Having random BSOD's, can go several weeks without any then get a spate of them all together like the last few days when i have had the following

0x0000001A
0x0000003B
0x0000001E
0x00000024

Thought it was memory a few months back so bought 2 new identical sticks but still getting the BSOD.

Many Thanks

David


My System SpecsSystem Spec
.
04 Mar 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

*** Such random codes are a strong indicator of some memory related issue. Test your RAM modules for possible errors.You have changed it, but still the test is highly needed.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

It would be the best if you take a camera snap of the memtest86+ screen before you close the program and let us see it.
My System SpecsSystem Spec
04 Mar 2015   #3
Dave37

Windows 7 64 bit
 
 

Hi Arc
Sorry about that for some reason it would not let me open or save minidumps when i original folder, worked fine when i copied them to another folder.

I already had a good few minidumps so have attached them but still did what you said.

I will also do some memory testing.

Dave
My System SpecsSystem Spec
.

05 Mar 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, let us know about the memtest86+.
My System SpecsSystem Spec
07 Mar 2015   #5
Dave37

Windows 7 64 bit
 
 

Hi Arc
sorry for the delay have had loads of problems with the pc
could not get it to boot.
had to take 1 stick of memory out, leaving just the 1 (2 gig) stick in dimm_B1
got into windows created memtest cd, rebooted and ran mem test see (photo 1) - all ran fine.
then tried booting with same stick in Dimm a1 - could not get it to boot
took that stick out and replaced with the other and ran memtest (see photo 2) - errors
put both stick back in and pc booted this time
Ran memtest for nearly a full day (12 passes) - no problems found. (see photo3)
then reloaded windows, started firefox and after a few minutes screen went blank
had to reboot - asus express gate then stopped, so switched off/on
BIOS mesaage came up - please enter setup or recover bios settings -went into bios hit save and exit
Windows started but it has took me 3 attempts to type this message to you as the pc has kept freezing.
i have now taken the memory stick out of slot A1 and this has now allowed me get this message sent to you.

I do not have a clue what the issue is, either driver, faulty memory or duff motherboard and at my wits end.

Any help would be appreciated

David
My System SpecsSystem Spec
08 Mar 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote:
I do not have a clue what the issue is, either driver, faulty memory or duff motherboard and at my wits end.
No, not a driver. It is either the RAM stick or a DIMM slot.

Can you borrow some RAM from family or friends, for a few days, say a week? If you can, apply it and see how it goes over a week.

If it is good, we can blame our existing RAM. But if nothing changed, we have to blame the board.
My System SpecsSystem Spec
08 Mar 2015   #7
Dave37

Windows 7 64 bit
 
 

Hi Arc

this is new RAM, changed it just before xmas as i was getting occasional BSOD before then.
system can go fine for a few weeks without any issues then it plays up again :-(

That would look like the board then :-(

thanks

David
My System SpecsSystem Spec
08 Mar 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Did you test the previous RAM too?

Asking because a brand new RAM also can be faulty.
My System SpecsSystem Spec
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