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Windows 7: BSOD starting Windows and other, stop 0x00000135 and 0x00000050

03 Mar 2015   #1
ariegeller

Windows 7 Home Premium x64
 
 
BSOD starting Windows and other, stop 0x00000135 and 0x00000050

I've got some problems with BSOD.

It's happening while using different programs, like Microsoft Word, Photomatix pro and Photoshop CS5. Also it happens while it has an BSOD and its starting up again (in the middle of starting up or when I first see the desktop).

I have totaly no idea what to do. Can someone help my? I have insert a zip file and 2 photos of a BSOD.

Thank you!

Attachment 351361

Attachment 351363

Attachment 351364


My System SpecsSystem Spec
.
06 Mar 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Caused by AVG antivirus.
Code:

Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\ACER-V3-771-di_03-03-2015_170048,66\030315-41901-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
Machine Name:
Kernel base = 0xfffff800`0305a000 PsLoadedModuleList = 0xfffff800`0329e890
Debug session time: Tue Mar  3 18:02:12.787 2015 (UTC + 6:00)
System Uptime: 0 days 0:23:46.051
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffff2ea90209, 0, fffff800030c5056, 5}

*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys

Could not read faulting driver name
Probably caused by : avgidsdrivera.sys ( avgidsdrivera+1180e )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffff2ea90209, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800030c5056, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003308100
GetUlongFromAddress: unable to read from fffff800033081c0
 ffffffff2ea90209 

FAULTING_IP: 
nt!ExpReleaseResourceForThreadLite+1b6
fffff800`030c5056 418b5108        mov     edx,dword ptr [r9+8]

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  ScanToPCActiva

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME:  fffff8800a6f34a0 -- (.trap 0xfffff8800a6f34a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=fffffa8009d9d010
rdx=fffffa8009ef5060 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800030c5056 rsp=fffff8800a6f3630 rbp=fffffa8009ef5060
 r8=0000000000000000  r9=ffffffff2ea90201 r10=000000000000005c
r11=000000200a3c032c r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di ng nz na pe nc
nt!ExpReleaseResourceForThreadLite+0x1b6:
fffff800`030c5056 418b5108        mov     edx,dword ptr [r9+8] ds:ffffffff`2ea90209=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000314c873 to fffff800030ceec0

STACK_TEXT:  
fffff880`0a6f3338 fffff800`0314c873 : 00000000`00000050 ffffffff`2ea90209 00000000`00000000 fffff880`0a6f34a0 : nt!KeBugCheckEx
fffff880`0a6f3340 fffff800`030ccfee : 00000000`00000000 ffffffff`2ea90209 00000000`00000000 fffffa80`09d9d010 : nt! ?? ::FNODOBFM::`string'+0x43801
fffff880`0a6f34a0 fffff800`030c5056 : fffff880`04835b10 fffff880`0a6f3680 fffff8a0`0eabf010 00000000`00000038 : nt!KiPageFault+0x16e
fffff880`0a6f3630 fffff880`0481180e : 00000000`00000001 00000000`00000001 00000000`00000000 fffff800`03204fcd : nt!ExpReleaseResourceForThreadLite+0x1b6
fffff880`0a6f3690 00000000`00000001 : 00000000`00000001 00000000`00000000 fffff800`03204fcd 00000000`000017b4 : avgidsdrivera+0x1180e
fffff880`0a6f3698 00000000`00000001 : 00000000`00000000 fffff800`03204fcd 00000000`000017b4 00000000`ffffffff : 0x1
fffff880`0a6f36a0 00000000`00000000 : fffff800`03204fcd 00000000`000017b4 00000000`ffffffff 00000000`00000614 : 0x1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
avgidsdrivera+1180e
fffff880`0481180e ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  avgidsdrivera+1180e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: avgidsdrivera

IMAGE_NAME:  avgidsdrivera.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  54e6470d

FAILURE_BUCKET_ID:  X64_0x50_avgidsdrivera+1180e

BUCKET_ID:  X64_0x50_avgidsdrivera+1180e

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x50_avgidsdrivera+1180e

FAILURE_ID_HASH:  {6c14f21d-3b44-130e-0891-4bd9e442d56a}

Followup: MachineOwner
---------

2: kd> lmvm avgidsdrivera
start             end                 module name
fffff880`04800000 fffff880`04847000   avgidsdrivera T (no symbols)           
    Loaded symbol image file: avgidsdrivera.sys
    Image path: \SystemRoot\system32\DRIVERS\avgidsdrivera.sys
    Image name: avgidsdrivera.sys
    Timestamp:        Fri Feb 20 02:26:53 2015 (54E6470D)
    CheckSum:         00044E46
    ImageSize:        00047000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall to test.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.

warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

My System SpecsSystem Spec
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 BSOD starting Windows and other, stop 0x00000135 and 0x00000050




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