Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD seemingly random most today are with FireFox open

15 Mar 2015   #31
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Personally mate I find Netgear and my own favourite brand TP-Link are by far and away the best brands for this stuff this TP-Link TG-3269 32bit Gigabit Network Card is $10 out here. My old TP-Link modem router has been going for years.

Other fixes I have done I use the Netgear stuff but cannot think of one off the top of my head - ever thought of wifi??


My System SpecsSystem Spec
.
16 Mar 2015   #32
snave

Windows 7 Professional 64 bit
 
 

Well another crash 5:00am this morning... but I guess I have exhausted everybodies patience on this issue. In desperate hope I'm posting one more log file capture... and I thank Arc, ICIT and everyone else who's had a look at this...
My System SpecsSystem Spec
16 Mar 2015   #33
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Non mate you are not driving everyone mad lets see if e can find some cause because if nothing else this happening has to have a cause

Now I say this because it is links like this that are saying the problem is the system is being driven into fault by something in the sytem and it is just a matter of tracking it down.
Blue Screen with BCCode: 1e - Please help - I included Minidump - Microsoft Community
see that ntknlmp for example is saying it is a Windows update related thing unless I am very mistaken it might be interfering with a driver of some sort.

Code:
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
CURRENT_IRQL:  2
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
DPC_STACK_BASE:  FFFFF80000BA2FB0
EXCEPTION_RECORD:  fffff80000b9ca98 -- (.exr 0xfffff80000b9ca98)
ExceptionAddress: fffff80002cca635 (nt!KiRetireDpcList+0x0000000000000045)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
TRAP_FRAME:  fffff80000b9cb40 -- (.trap 0xfffff80000b9cb40)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000265863633d60 rbx=0000000000000000 rcx=fffff80002e30080
rdx=0000265863633d60 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cca635 rsp=fffff80000b9ccd0 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000f44 r10=0000000000080e86
r11=fffffa80059a3000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl nz na po nc
nt!KiRetireDpcList+0x45:
fffff800`02cca635 488b4618        mov     rax,qword ptr [rsi+18h] ds:00000000`00000018=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002cb68be to fffff80002cbee90
STACK_TEXT:  
fffff800`00b9bb78 fffff800`02cb68be : fffffa80`043517c0 00000000`00000000 fffff800`00b9c2f0 fffff800`02ceaa00 : nt!KeBugCheck
fffff800`00b9bb80 fffff800`02cea6cd : fffff800`02ecf398 fffff800`02e0822c fffff800`02c4a000 fffff800`00b9ca98 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9bbb0 fffff800`02ce94a5 : fffff800`02e10398 fffff800`00b9bc28 fffff800`00b9ca98 fffff800`02c4a000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9bbe0 fffff800`02cfa431 : fffff800`00b9ca98 fffff800`00b9c2f0 fffff800`00000000 00002658`63633d60 : nt!RtlDispatchException+0x415
fffff800`00b9c2c0 fffff800`02cbe542 : fffff800`00b9ca98 fffff800`02e30080 fffff800`00b9cb40 004a833d`00000001 : nt!KiDispatchException+0x135
fffff800`00b9c960 fffff800`02cbce4a : fffffa80`046f1ea8 00000000`00000000 00000099`2365b454 00000000`00080e86 : nt!KiExceptionDispatch+0xc2
fffff800`00b9cb40 fffff800`02cca635 : 000000af`1efde748 000000af`1f0039cf 000000af`1efde748 00000000`00000057 : nt!KiGeneralProtectionFault+0x10a
fffff800`00b9ccd0 fffff800`02cb6bca : fffff800`02e3be80 004a833d`00000001 00000000`00000000 fffff880`01461800 : nt!KiRetireDpcList+0x45
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a

STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KiKernelCalloutExceptionHandler+e
fffff800`02cb68be 90              nop
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  54b5f6ff
IMAGE_VERSION:  6.1.7601.18717
FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:x64_0x1e_nt!kikernelcalloutexceptionhandler+e
FAILURE_ID_HASH:  {31b31670-23d4-78dd-b3a6-d5566ed846e6}
My System SpecsSystem Spec
.

17 Mar 2015   #34
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

DMP file dated : 16/03/2015 @ 05h14...
Code:
fffff800`00b9c5f0  00000000`00000000
fffff800`00b9c5f8  00000000`00000000
fffff800`00b9c600  fffffa80`0478a270
fffff800`00b9c608  fffff880`03c39b00Unable to load image \SystemRoot\system32\DRIVERS\nvm62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvm62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvm62x64.sys
 nvm62x64+0xcb00
fffff800`00b9c610  fffffa80`0478a230
fffff800`00b9c618  fffffa80`040e34a0
.
.
.
    Loaded symbol image file: nvm62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\nvm62x64.sys
    Image name: nvm62x64.sys
    Timestamp:        Sat Oct 18 07:31:06 2008 (48F8FD12)
    CheckSum:         0006F977
    ImageSize:        00063D80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Drivers that are 7 years out of date are bound to cause problems. As Arc pointed out in post #27, this device is obsolete. Replace it with something more modern.
My System SpecsSystem Spec
17 Mar 2015   #35
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

I am getting a tad confused here as there seems to be a problem with GPU, Ethernet card and assorted bug checks pertaining to a few other things.

I know it is not my call but this is a board that is probably past its' use by date - sorry but I am thinking that getting gear for this board maybe like sticking band aids on it. I cannot find the exact driver for the onboard graphics the nearest I can find is the GT 610 Drivers | GeForce whereas the board specs show a GeForce 6100 Motherboards - M2N-MX - ASUS

Anyway I do hope one of the others can sort this for you mate but if the budget can stretch ? new build?
My System SpecsSystem Spec
17 Mar 2015   #36
snave

Windows 7 Professional 64 bit
 
 

Sorry, Golden - which device is obsolete? Arc told me the D-Link ethernet card was, and that is now languishing in a static bag and not in my PC.


Quote   Quote: Originally Posted by Golden View Post
DMP file dated : 16/03/2015 @ 05h14...
Code:
fffff800`00b9c5f0  00000000`00000000
fffff800`00b9c5f8  00000000`00000000
fffff800`00b9c600  fffffa80`0478a270
fffff800`00b9c608  fffff880`03c39b00Unable to load image \SystemRoot\system32\DRIVERS\nvm62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvm62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvm62x64.sys
 nvm62x64+0xcb00
fffff800`00b9c610  fffffa80`0478a230
fffff800`00b9c618  fffffa80`040e34a0
.
.
.
    Loaded symbol image file: nvm62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\nvm62x64.sys
    Image name: nvm62x64.sys
    Timestamp:        Sat Oct 18 07:31:06 2008 (48F8FD12)
    CheckSum:         0006F977
    ImageSize:        00063D80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Drivers that are 7 years out of date are bound to cause problems. As Arc pointed out in post #27, this device is obsolete. Replace it with something more modern.
My System SpecsSystem Spec
17 Mar 2015   #37
snave

Windows 7 Professional 64 bit
 
 

I agree, it seems that it is one thing after another. I removed AVG as that was deemed the culprit, and then the D-Link card, and still it NSOD's on me. I have a Radeon X1600 GPU and a USB card, that's all that's left...

Quote   Quote: Originally Posted by ICIT2LOL View Post
I am getting a tad confused here as there seems to be a problem with GPU, Ethernet card and assorted bug checks pertaining to a few other things.

I know it is not my call but this is a board that is probably past its' use by date - sorry but I am thinking that getting gear for this board maybe like sticking band aids on it. I cannot find the exact driver for the onboard graphics the nearest I can find is the GT 610 Drivers | GeForce whereas the board specs show a GeForce 6100 Motherboards - M2N-MX - ASUS

Anyway I do hope one of the others can sort this for you mate but if the budget can stretch ? new build?
My System SpecsSystem Spec
17 Mar 2015   #38
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

In that case why is the outdated NVidia nForce driver still installed?
My System SpecsSystem Spec
17 Mar 2015   #39
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The outdated nforce driver is still installed, because there is no possible update for this obsolete item. nforce chipset is out of the market. The MX series was their last good call, I can remember by M2N MXSE Plus board, but I had to dump that one, long ago (and that was my last relation with AMD).

snave's problem is, his PC is old. The hardware components are not supported anymore by the developers. Not only the nforce chipset board, but also the D-Link network card. Devices other than network (graphics, storage, audio etc) can be updated and replaced by a microsoft suggested driver via windows update, but network cannot do it. The onboard NCI is always the chipset item. I really dont know how to use any other replacement driver for the onboard network adapter, because windows update will not search for a driver when it is not connected to the internet, and to get connected, you need to install the network driver.

All other devices can work in this way, but not network.

If I have been in snave's place, my last attempt with this issue would have been to get a new PCIe card which will have ample driver update possibilities over a long time in the future. There are some good vendors (on the contrary of D-Link) who not only markets the device (D-Link only puts their stamps on the case, the real thing, teh network chip is always made by others. Previously Marvel or Ralink; Nowadays Atheros) but also develops their drivers themselves. Realtek and Qualcomm (Atheros) are two examples.

This thread is a classic example why I say that I cannot debug nforce machines, almost no solutions are there for them. Not my fault, they are obsolete.
My System SpecsSystem Spec
17 Mar 2015   #40
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thanks Arc. Time for a new PC.
My System SpecsSystem Spec
Reply

 BSOD seemingly random most today are with FireFox open




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Seemingly Random BSOD
Hello, I've been dealing with with BSOD for sometime now(came out of nowhere). I now know that my earlier BSOD were most likely caused because of my GPU drivers so I've done a clean install of the current driver version but I'm still getting BSOD at random.
BSOD Help and Support
BSOD at seemingly random times, memory dump blaming random drivers
I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into...
BSOD Help and Support
BSOD Seemingly random, almost every day
Been getting BSODs a lot lately, whether I am at web pages or just at the desktop, etc. and in my reliability monitor I have video hardware errors. Wondering if my video card is the issue. I have Windows 7 x64 (downloaded from school website for free) on a system that's only a couple months old.
BSOD Help and Support
Seemingly Random BSOD
I've recently (3 weeks ago) upgraded my PC and performed a fresh install of Win7 Home Premium x64 SP1. The last week or so I seem to have started getting BSODs pointing at wininit.exe. I've attached the minidumps and other data in the zip attachment. I've included two mini dumps, one was...
BSOD Help and Support
Seemingly Random BSOD
Hi guys I have put together a system for a friend that has been having random BSOD events since it was setup 4 weeks ago. During initial install of Win7 it came up with some error saying that a file was missing, restarted the install and installed fine. Running Win7 64bit. Any help...
BSOD Help and Support
BSOD, seemingly random
Hey guys, been having some issues with my machine as of late. I'll have times when I can use it for hours, leave it and come back to find it has restarted after a BSOD. At first the errors seem to be memory related, but all 3 sticks pass memtest without issue. I'm at a loss as to what could be the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App