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Windows 7: BSOD playing SWTOR or doing other things, error

04 Mar 2015   #1
raistlin17

Windows 7 Ultimate x64
 
 
BSOD playing SWTOR or doing other things, error

Hey all, recently been getting BSOD's and haven't figured out why. I've also done memtest to check memory and that said it was fine. I think it may be something to do with it, not sure. Here is the info from the window on restart:
BCCode: d1
BCP1: FFFFF88007B8F000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88006DEC242
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
I attached the zip folder with all the dump files and what not from the dm log collector. If anyone can let me know what's up that would be great, thanks!


My System SpecsSystem Spec
.
06 Mar 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome.

Check for updates on this driver: Driver Reference Table

Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\DRIZZT-Wed_03_04_2015_234628_77\030415-9828-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
Machine Name:
Kernel base = 0xfffff800`03050000 PsLoadedModuleList = 0xfffff800`03294890
Debug session time: Thu Mar  5 02:47:36.400 2015 (UTC + 6:00)
System Uptime: 0 days 6:08:10.212
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff88007b8f000, 2, 0, fffff880103e0242}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+7b242 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff88007b8f000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880103e0242, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fe100
GetUlongFromAddress: unable to read from fffff800032fe1c0
 fffff88007b8f000 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
Rt64win7+7b242
fffff880`103e0242 410fb609        movzx   ecx,byte ptr [r9]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME:  fffff8800bc485e0 -- (.trap 0xfffff8800bc485e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000016370346 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880103e0242 rsp=fffff8800bc48778 rbp=0000000000001527
 r8=0000000000002a4e  r9=fffff88007b8f000 r10=0000000000000000
r11=fffff88007b8425a r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
Rt64win7+0x7b242:
fffff880`103e0242 410fb609        movzx   ecx,byte ptr [r9] ds:fffff880`07b8f000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030c4469 to fffff800030c4ec0

STACK_TEXT:  
fffff880`0bc48498 fffff800`030c4469 : 00000000`0000000a fffff880`07b8f000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0bc484a0 fffff800`030c30e0 : fffffa80`07edde20 fffff880`0156b0eb fffffa80`07d148d0 00000000`00004a7e : nt!KiBugCheckDispatch+0x69
fffff880`0bc485e0 fffff880`103e0242 : 00000000`00000000 00000000`00003205 00000000`000000fa fffff880`07b84240 : nt!KiPageFault+0x260
fffff880`0bc48778 00000000`00000000 : 00000000`00003205 00000000`000000fa fffff880`07b84240 00000000`00000008 : Rt64win7+0x7b242


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Rt64win7+7b242
fffff880`103e0242 410fb609        movzx   ecx,byte ptr [r9]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  Rt64win7+7b242

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Rt64win7

IMAGE_NAME:  Rt64win7.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e53b15d

FAILURE_BUCKET_ID:  X64_0xD1_Rt64win7+7b242

BUCKET_ID:  X64_0xD1_Rt64win7+7b242

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_rt64win7+7b242

FAILURE_ID_HASH:  {e4d59a9d-e839-0bbb-3cb6-ffb96cd89dd9}

Followup: MachineOwner
---------

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`10365000 fffff880`103f2000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Tue Aug 23 19:55:41 2011 (4E53B15D)
    CheckSum:         00097338
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Sometimes drivers remain and do not get completely uninstalled.

 Driver Removal Process:

  • Download Driver Sweeper to the desired location.
  • Extract the files from the zip.
  • Uninstall the driver Program & Features - Control Panel.
  • Run Driver Sweeper, check the drivers you want to uninstall or clean registry leftovers of.
Link to full tutorial: Drivers - Clean Left over Files after Uninstalling
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Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
My System SpecsSystem Spec
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 BSOD playing SWTOR or doing other things, error




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