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Windows 7: BSOD playing Dota 2 or Counter Strike: GO, error 0x00000116(nvkflt.sys

05 Mar 2015   #1
hypermario

Windows 7 64bit
 
 
BSOD playing Dota 2 or Counter Strike: GO, error 0x00000116(nvkflt.sys

Hello,

First of all,I'm sorry for my English. Hopefully you can understand.

I saw some thread same as me. I read them and tried to fix it but i couldn't fixed the problem. When I play dota 2, it gives me blue screen but not all time. For example last we i didn't get any blue screen but last 3 or 4 day i had a lot.

thank you


My System SpecsSystem Spec
.
05 Mar 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi. Do the following.

Download the installer from Drivers - Download NVIDIA Drivers (not needed if you already have it).
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    • GeForce Experience
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Uninstall the display driver using DDU. Display Driver Uninstaller Download version 14.0.0.1
  • Install teh driver now. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

That means, install the display driver and PhysX only.

Let us know for any further BSOD.
_________________________________________
Code:
BugCheck 116, {fffffa800dc494e0, fffff88004215008, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Probably caused by : nvkflt.sys ( nvkflt+15008 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800dc494e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004215008, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvkflt+15008
fffff880`04215008 4c8bc1          mov     r8,rcx

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

STACK_TEXT:  
fffff880`07240a48 fffff880`048bf134 : 00000000`00000116 fffffa80`0dc494e0 fffff880`04215008 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`07240a50 fffff880`04892867 : fffff880`04215008 fffffa80`0bd88000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`07240a90 fffff880`048bef43 : fffffa80`ffffd846 00000000`00000000 fffffa80`0dc494e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`07240b40 fffff880`0498f03d : fffffa80`0d24fd50 00000000`00000080 00000000`00000000 fffffa80`0bb88410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`07240bc0 fffff800`03324b8a : 00000000`01bbf71b fffffa80`0b772a00 fffffa80`06f939e0 fffffa80`0b772a00 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`07240c00 fffff800`030778e6 : fffff800`03202e80 fffffa80`0b772a00 fffff800`03210cc0 fffff880`0376ec20 : nt!PspSystemThreadStartup+0x5a
fffff880`07240c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvkflt+15008
fffff880`04215008 4c8bc1          mov     r8,rcx

SYMBOL_NAME:  nvkflt+15008

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvkflt

IMAGE_NAME:  nvkflt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  54d3ad63

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvkflt.sys

BUCKET_ID:  X64_0x116_IMAGE_nvkflt.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvkflt.sys

FAILURE_ID_HASH:  {35448253-45f4-f185-4686-3b8316dfb174}

Followup: MachineOwner
---------

5: kd> lmvm nvkflt
start             end                 module name
fffff880`04200000 fffff880`0424d000   nvkflt   T (no symbols)           
    Loaded symbol image file: nvkflt.sys
    Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
    Image name: nvkflt.sys
    Timestamp:        Thu Feb 05 23:20:27 2015 (54D3AD63)
    CheckSum:         00054D28
    ImageSize:        0004D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
05 Mar 2015   #3
hypermario

Windows 7 64bit
 
 

Thank you for your answer. I will follow the instructions.

But I have 1 more question, you wrote "nvidia chipset drivers?". My computer has intel 3000 and GT555M. As i know that intel must be chipset Display device. If you give me information about this, i can follow your instructions correctly
My System SpecsSystem Spec
.

05 Mar 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yours is not nvidia chipset.
My System SpecsSystem Spec
05 Mar 2015   #5
hypermario

Windows 7 64bit
 
 

Thank you for your help.
I did everything but i had same blue screen a few minutes ago. I was playin counter strike go.
My System SpecsSystem Spec
06 Mar 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
06 Mar 2015   #7
hypermario

Windows 7 64bit
 
 

Her you can find attached report
My System SpecsSystem Spec
06 Mar 2015   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 116, {fffffa800de504e0, fffff88004d5e008, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvkflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Probably caused by : nvkflt.sys ( nvkflt+15008 )

Followup: MachineOwner
---------
You were supposed in do a CLEAN install of the nvidia driver, installing the DISPLAY DRIVER and PHYSX only. If it is done, nvkflt.sys cannot be there in your system. Because it is a part of GeForce Experience which you are supposed to uninstall and not to install back.

Please follow what is stated. Otherwise you cannot expect anything positive.
My System SpecsSystem Spec
06 Mar 2015   #9
hypermario

Windows 7 64bit
 
 

Thank you for your help.

I hesitated,should I install geforce experience or should not. I will do it again.
My System SpecsSystem Spec
06 Mar 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You need to read post #2 for one more time. It contains everything that you have to do.
My System SpecsSystem Spec
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 BSOD playing Dota 2 or Counter Strike: GO, error 0x00000116(nvkflt.sys




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