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Windows 7: Different BSODs in ntoskrnl.exe, (Codes: 0x3b - 0xc5 - 0x124)

07 Mar 2015   #11
Slyve

Win7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Uninstall BitDefender. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

See how it goes.
________________________________
Code:
BugCheck C5, {ffffffff, 2, 0, fffff80002fbe9cc}

*** WARNING: Unable to verify timestamp for bdfndisf6.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------
While typing my reply, i just got another bsod which actually cited a BD related .sys file as the cause.

I just renewed my license, but i think it's still better than a broken piece of hardware.

I will remove BD with the Removal tool and see if it gets rid of the problems. Probably gonna torture the system with a round of the verifier again.

Thank you for the help! I will update if the system runs smoothly now or if the problems persist.

Edit: attached the last dump file, so everything related to the problem is here, just in case someone else runs into similar problems later.

Just noticed that the last bsod cited the exact same file you pointed out, Arc. Some part of the BD firewall. I really hope removing that thing altogether will finally end this bsod madness. This is really driving me mad.


My System SpecsSystem Spec
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07 Mar 2015   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck D1, {10, 2, 0, fffff88006c9ea6e}

*** WARNING: Unable to verify timestamp for bdfndisf6.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys
Probably caused by : bdfndisf6.sys ( bdfndisf6+ba6e )

Followup: MachineOwner
---------
Follow the post #10.
My System SpecsSystem Spec
10 Mar 2015   #13
Slyve

Win7 Ultimate x64
 
 

So, my PC is running absolutely fine and has been for the last 3 days.

It turns out it was indeed the BitDefender Firewall Driver that drove it into the ground. Combined with an outdated Chipset driver that caused a couple of bluescreens, which made this whole thing so hard to figure out.

When i tried removing BitDefender to see if it causes the BSODs, the Chipset driver continued to cause errors. I figured BD wasn't at fault and reinstalled it since i had a paid license, which had over 300 days left. I only found out about the chipset driver a little later and fixed it. Now it was BD that caused the BSODs and again i thought i still had to identify the real problem.

Now that i have the updated chipset driver AND removed BD, everything is running smooth!

Thank you guys very much for your Help!
My System SpecsSystem Spec
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11 Mar 2015   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome. Let us know for any further BSOD.
My System SpecsSystem Spec
19 Mar 2015   #15
Slyve

Win7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
You are welcome. Let us know for any further BSOD.
After about 2 weeks without BSODs, i just had one with the Error Code 124 again. This one happened while i was playing a GPU heavy game while streaming my entire screen via Chromecast (I have never done that before and was playing around with it just to see how it performs.) The BSOD occured after about 15-30 Minutes of playing. Can't say for sure because i wasn't really looking at the time when i started playing, so i had to guess)

I attached the dump file. I'd appreciate any help regarding the cause this time, because bluescreenviewer just points it's finger at the ntoskrnl.exe again.
My System SpecsSystem Spec
19 Mar 2015   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
30 Mar 2015   #17
Slyve

Win7 Ultimate x64
 
 
0x124 BSOD. Possibly CPU or GPU related problem.

So, after about 3 different BSODs and some malware related troubles, i dedicded to do a fresh install of windows with just the basics.

I was able to solve 2 BSOD causes (thanks to you guys) before, this reinstall was to get completely rid of the malware (could also have been ad-ware or a virus, i really don't know, it was pretty weird and confusing and stuff just started popping up out of nowhere), just to be safe.

It worked, the only thing left are the 0x124 BSODs, almost exclusively while playing games. Mostly Europa Universalis 4, a very CPU heavy game, so i assume my CPU is the troublemaker. But since i don't have a spare CPU lying around, i can't know for sure and decided to ask here once again.

I'll attach the last 2 dump files. I uploaded them to an online analyzer (since i don't know how to open or interpret them) and it showed something related to "authentic_AMD" or something like that

Since i use both an AMD CPU and GPU, i don't know how to proceed from here.

I really hope it is the CPU, since it still got warranty. If it's the GPU, there's nothing i can do about it right now. Those little *******s are expensive.

Hope you guys know what it is based on the dump files.
My System SpecsSystem Spec
30 Mar 2015   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 124, {0, fffffa8007cf0038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
It means that the AMD CPU reports a Machine Check Exception and nothing more. It may be the CPU, or the GPU or anything and everything that is stated in the guide Stop 0x124 - what it means and what to try ; and so I am asking you ... how far have you followed it from the top? What are the results?
My System SpecsSystem Spec
30 Mar 2015   #19
Slyve

Win7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Code:
BugCheck 124, {0, fffffa8007cf0038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
It means that the AMD CPU reports a Machine Check Exception and nothing more. It may be the CPU, or the GPU or anything and everything that is stated in the guide Stop 0x124 - what it means and what to try ; and so I am asking you ... how far have you followed it from the top? What are the results?
Except the last option and the BIOS update, i tried all of it.

I have never overclocked, so that option didn't apply.

Cooling seemed fine (the hottest part was the GPU at 61C while under constant load. (I don't exactly remember the CPU Temp, but it was definitely below 60.) Tested with The Valley GPU Benchmark ( https://unigine.com/products/valley/ )

Drivers are all completely fresh from the Re-install of windows on Sunday. Directly from the Manufacturers Website (which are Gigabyte for MB Stuff and AMD for GPU Drivers)

I used the Valley Benchmark to test the GPU, HeavyLoad for the CPU and Memtest86 for the Memory (8 Passes over night.) Tested the CPU and GPU for about an hour each. I read up a little about these stress tests and they said that, if the Hardware is going to cave, it will usually do so in the first 15-30 minutes under heavy load.

On Sunday i did the Re-Install, but since i cannot reproduce the issue without the Game installed, i installed the Drivers and the Game that suffers from the Crash (Europa Universalis 4) and the Crash occured again, although kind of randomly. The first day it went fine, the day after that the BSOD happened after about 30 minutes and another one about 60 minutes later.

I also cleaned the complete PC just before i did the re-install. Only thing i couldn't do was the testing with other parts, since i don't own any, unfortunately.

As for the BIOS update, that might be worth a try, but i am a little uncertain about that. I heard that bios updates are tricky and can damage the Board is something goes wrong.

Edit: I just checked on the Gigabyte website and there doesn't appear to be a newer BIOS version for my Board.
My System SpecsSystem Spec
30 Mar 2015   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK. You have done a lot, but neither of them are the best in their jobs. So please consider to do the tests again.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes. Remember, memtest86 is an inferior tool than memtest86+.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Stress test the CPU.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator - The only power supply calculator trusted by PSU manufacturers and computer enthusiasts
Also let us know the wattage of the installed PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
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 Different BSODs in ntoskrnl.exe, (Codes: 0x3b - 0xc5 - 0x124)




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