Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: PC restart after playing any game :( especially civ 5, the sims 3,

07 Mar 2015   #1
kakfarhan

Windows 7 home edition 64bit
 
 
PC restart after playing any game :( especially civ 5, the sims 3,

can someone help me? i cant even play my fav games


My System SpecsSystem Spec
.
07 Mar 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 CICIT
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Asus
Run Windows Update - install ALL updates. Keep doing this until Windows is fully updated.
My System SpecsSystem Spec
08 Mar 2015   #3
kakfarhan

Windows 7 home edition 64bit
 
 

thanks for the help but there's a new problem.. there's one of the update that i can't finish.. it just stuck in 56% even if i left y laptop for a night.. why in the world.. please help
My System SpecsSystem Spec
.

08 Mar 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
08 Mar 2015   #5
kakfarhan

Windows 7 home edition 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Code:
Host Name:                 CICIT
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Asus
Run Windows Update - install ALL updates. Keep doing this until Windows is fully updated.
thanks for the help but there's a new problem.. there's one of the update that i can't finish.. it just stuck in 56% even if i left y laptop for a night.. why in the world.. please help
My System SpecsSystem Spec
08 Mar 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
08 Mar 2015   #7
kakfarhan

Windows 7 home edition 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
okay thanks again for the help.. i update my os and trying to play civ 5.. still blue screen can u help me.. this is my thing and the thing that u want before.. thank you very much for the support

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BJD6C-K3YVH-DVQJG
Windows Product Key Hash: WFqPPaNJ0hrc3E/8MgITJa2Xf0M=
Windows Product ID: 00359-OEM-8992687-00118
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B369B14F-9EDE-4E90-A5B6-21A487C38CA7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Asus\AppData\Local\Torch\Application\torch.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B369B14F-9EDE-4E90-A5B6-21A487C38CA7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DVQJG</PKey><PID>00359-OEM-8992687-00118</PID><PIDType>2</PIDType><SID>S-1-5-21-2937789558-2658448942-1700281779</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K43SD</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K43SD.206</Version><SMBIOSVersion major="2" minor="6"/><Date>20120323000000.000000+000</Date></BIOS><HWID>28BB3607018400FE</HWID><UserLCID>0421</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65916</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800118-02-1033-7600.0000-2142012
Installation ID: 007215623882874545266214815114842176201496256234950534
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: DVQJG
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 08/03/2015 18:31:06

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAMAAQABAAIAAQABAAAABAABAAEA6GG8biJBHQfX2BS5nDc4x7zPje/S99y03rfCo/pHLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            _ASUS_        Notebook
  FACP            _ASUS_        Notebook
  DBGP            _ASUS_        Notebook
  HPET            _ASUS_        Notebook
  MCFG            _ASUS_        Notebook
  ECDT            _ASUS_        Notebook
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  ASF!            INTEL          HCG
  SLIC            _ASUS_        Notebook
okay im sorry for the mistake but there's still needed to be updated actually.. still downloading something in windows update
My System SpecsSystem Spec
08 Mar 2015   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Thats fine. See if you can complete all the updates.
My System SpecsSystem Spec
10 Mar 2015   #9
kakfarhan

Windows 7 home edition 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Thats fine. See if you can complete all the updates.
yes.. im just updating my laptop and it works perfectly.. thankyou very much for the help
but im just still have a problem.. ca u help me again please
my games are keep auto minimized after a minute and disappear so fast and it is annoying.. and there is an application that running and make my games minimized and it make lose the focus all of the other app.. can u help me please with that problem
My System SpecsSystem Spec
11 Mar 2015   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I suggest you post about that in the Gaming Sub-Forum
My System SpecsSystem Spec
Reply

 PC restart after playing any game :( especially civ 5, the sims 3,




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random crashes while playing any 3D game, no blue screen, just restart
I'm having an odd issue when I try to run and 3D game on my PC, after about 5-10 minutes the image freezes up for a few seconds (Audio still works), then the screen goes to black (About a second worth of the last bit of audio played loops), then the computer simply restarts. There is no blue...
General Discussion
Game stops working... - The Sims 3
Hey, I have a problem with playing The Sims 3. I have installed almost all of the avaible expansions packs. For let's say an hour or maybe longer I play it normally but then suddenly I get the message that the game has stop working. Sometimes in the game appears black color over some object and...
Gaming
black screen and restart when playing game BCCode:116
Hello im receiving this message: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 116 BCP1: FFFFFA80041EB130
BSOD Help and Support
BSOD on restart, Black screen when playing any game (dump included)
Lately I've been getting a "Display driver has stopped responding" warning on desktop for light applications. On any game, whether running on low graphics (less power) or not, it will suddenly go Black and restrart my PC, then it will get to a BSOD after the windows loading logo is finished,...
BSOD Help and Support
BSOD when playing The Sims 3
Unfortunately I do not use the computer myself so I cant explain many symptoms but recently playing The Sims 3 results in a BSOD on a machine perfectly capable of running it. The game is fully patched up to date and the fault is still occurring yet the fault did not use to occur at all, it was only...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App